Time for those crippling penalties for outsourcers of American jobs, President Obama.
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Infosys Technologies Ltd. will manage Microsoft's internal IT services worldwide under a three-year deal announced by the global outsourcing company this morning. According to an Infosys news release, those services will include technical assistance for employees at their desks and from centralized help desks, in addition to management of "applications, devices and databases in 450 locations across 104 countries."
It's one of those announcements that raises as many questions as it answers. We've reached out to Microsoft and Infosys with questions about the impact on jobs in Microsoft's IT department, which employed about 5,000 people worldwide as of last year.
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Infosys, headquartered in Bangalore, India, already works with Microsoft in a range of areas, but the new deal appears to significantly deepen their relationship.
http://www.techflash.com/seattle/2010/04/microsoft_outsources_its_own_it.html