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Gad, wotta hole that place is. Fly in from out of town to make an international connection, and what happens?????
You arrive at the great new butt-ugly Terminal 1 and promptly have to get on a shuttle (which you have to find with with help of the usual non-existent signage, needless to say).
The said shuttle then drives out on the RUNWAY and takes you to the old terminal where the wait in the customs line is now 1.5 hr. Of course, they've increased the staffing--they now have several people whose sole responsibility is to tell you to stay behind the red line.
Also some ghastly little man who sorts out everyone who needs to cut to the head of the line or miss their flight, since it's already boarding and they've been standing in line for an hour already--with all their bags, of course; there's no such thing as "checked through" in any meaningful sense. The afrementioned ghastly little man is jocular, optimistic, and deserving of the slowest and most painful death imaginable.
Other helpful staff include the non-verbal types who I gather are supposed to show you where to place your bags during the security check. Since they neither speak nor gesture, they're ideally suited for the job.
As I recall, Toronto spent some billions of dollars to achieve this level of dysfunction. I must say that I'm impressed; you can't manage this big an eff-up without careful planning and design.
The only saving grace is that the wait staff in the smoking restaurant couldn't care less if you conform to the requirement of spending money or not, so after enduring all the previously mentioned horrors, one can at least have a quiet smoke. Sometimes it helps that no one gives a shite...
:mad: :puke: :crazy: :thumbsdown:
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