Nortel Chooses India's SlashSupport for Tech Support

[OhioChick]

The Economic Times
01/22/07 8:26 AM PT


SlashSupport, a business process outsourcing firm, has won a three-year, multimillion dollar deal from communication equipment major Nortel to provide technology support services from its Chennai, India, operations.

The tech support company, a part of San Jose, Calif.-based CSS Group, said it would hire over 250 engineers for this project over the next six months, while resource requirement for the whole of three years could go much higher.

Shiva Ramani, CEO of SlashSupport, in speaking to reporters in Chennai over a video conference from its headquarters at San Jose, said the deal was probably one of the biggest in tech support space.

He did not disclose the deal size, but said it was a two-digit million dollar contract, substantially higher than Slashsupport's average deal size of US$5 million to $7 million.

http://www.technewsworld.com/story/7ashttOPe1lTek/Nortel-Chooses-Indias-SlashSupport-for-Tech-Support.xhtml

[rocktivity]

1. The name of the company is SLASH SUPPORT

and they can attract business?

:crazy:
rocknation

[OhioChick]

2. ...

:rofl:

[Snot Hannity]

3. It is a very creative name

Haven't you ever visited URLs that end with /support ?

[rocktivity]

4. The "slash" hit me as a VERB

and I don't think that you should be suggesting to your customers that you'll be slashing your support of them!

:headbang:
rocknation

[rfranklin]

5. Double that if you want them to speak English....

Despite having lived with many different people around the world, I still cannot understand half of the people that are now being used for tech support.

[Parche]

6. nortel

Remind me never to call Nortel