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and is going to a flat fee of $2,000 per person per year. First I had ever heard of this. I can understand hating insurance companies, but it seems a little drastic. This is what I going to send to the doctor. I left the doctor's name in for DU to see.
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To whom it may concern,
Our family received your letter this afternoon indicating you would no longer be participating in any medical/health insurance company whatsoever. It left us a bit confused. I would like to address a few issues.
First of all, there are two of us who would qualify for this plan, which would be classified as "well insured" by your plan. We have the option of medical insurance either through my wife's employer (Howard county government) and myself through my employer. As I am sure you are well aware of the cost of insurance to us and our employer is well over $15,000 per year. I would like to ask what the additional $4,000 would add to the value of our coverage.
Now, per your documentation, your plan covers my wife and I for the following. These are all items our insurance company currently covers (and will cover next year) for us, with our only expense being a $20 co-pay.
• All office visits • An annual physical examination • Lab work only related to and required by the annual physical examination.
Let us now take a look at the some of the examples you have included in your letter as to why our expenditure of $4,000 would be beneficial to us.
• When you call the doctor you get put on hold or you have to push a number of buttons in an automated answering system to get to the voice mail system for my doctor. This is an inconvenience, but over the last four years Dr. Reisett has responded within the day, or someone from the office has called us back. • When you are finally offered an appointment it may not be soon enough or you may not be able to convey to the assistant what the problem is. The doctors and assistants have always been able to fit us in for any of our needs. If a patient is calling with an emergency, they will generally have a good reason for calling (i.e., they really are sick and want to see someone) • They may wait an hour or more in the waiting room or feel rushed throughout the appointment with the doctor. Again, we have never experienced anything this drastic, though we understand that issues arise that are out of control of the doctor and the office and can cause an extended wait in the office. • Simple answers are not answered over the phone and they cannot be answered by email. When I first met Dr. Reisett, I asked about email and was told the policy of the office was no email. I understood it to be a liability issue (i.e. a doctor making diagnosis' without actually seeing the patient.) If on the other hand, the issue is that the doctors would be spending extra time answering email queries, then as an alternative of some amount per year to patients who want email access to the doctor. As an example, for myself, I could relay my BP reading to the doctor so that he would be able to notice any abnormalities.
To make a comparison, will this work? What if other practices went to this type of payment schedule? We do have needs for other physicians including the following, hence the need for us to carry health insurance, which again begs the question, where is the additional value being added that we are not already getting from your practice.
• Pediatrician • OB/Gyn • Endocrinologist • Neurologist • Urologist • Chiroprator (insurance companies do cover these folks) • ENT • Podiatrist • Emergency/Hospital medical care
We have not seen any real justification in your letter as to why you feel the necessity to move to this plan. The underlying reason that I can gather is your refusal to deal with insurance companies and medicare providers. I think we can all agree that the existing "for profit" is extremely wasteful, redundant, and the worst possible system this country can have. This can only be solved by moving to a single-payer or universal health care system and taking the PROFIT out of the insurance part of health care.
I would like to say that I am sorry that you have been overburdened by the insurance companies requirements and by the volume of patients. Additionally, I would like to ask you and Dr. Reisett if you really believe that the items listed above are worth $4,000 per year. We feel a bit insulted that you try and rationalize us paying you $4,000 a year, so that you can provide us with better customer service. I am left with the feeling that you are frustrated with the health insurance companies (we all are - and go back to my comments above) and you willing to torpedo your practice or you really want to just be a service provider to the wealthy and elitist clients from the right side of the aisle.
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Does anyone have experience with something like this?
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