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purchases.
Got a letter from the bank, asking if I would please call them to confirm that I had received the card and verify a charge. so I called them and found out somebody had used the card to buy stuff on line, from some place in Japan and a software service of some kind. They are backing everything out. I spent quite a long while on the phone with their very competent and courteous fraud customer service persons who went over every charge on record to confirm the ones I had actually made. Then they cancelled the card, and backed out all the charges I could not verify.
The next day, they called me back with some additional information and a website I could go to to see one of the orders that had been placed, so I got to see what they tried to order.
All of this activity took place on July 29, and the letter from the bank was in the mail the next day. I received it late Friday Afternoon and couldn't reach the Customer Service dept until Monday.
I suspect the trigger here would have been the mailing address for the products, as it would be different from mine. they didn't have enough purchasing history for me to hit on the fact that I normally don't order software and stuff from Japan, or that the amounts were odd.
so a new card is coming my way and eventually the paper bill that was generated on the 30th of July will get here so I can look it over. This whole thing has really been weird. The fraud guys were asking stuff like did I have kids in the house, etc. I told them my daughter lives in AZ and the card has never been out of my possession; most of the time it is in the desk drawer since my intent with the card was to use for small online purchases or to buy airline tickets on the airline that sponsors the card. (it is a mileage card for an airline, and I got 25,000 miles for applying for it; enough for a free domestic flight round trip) Has to be someone hacking into a website I ordered from which is scary since the first thing I used it for was to donate to a couple of Democrats.
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