Data Nightmare at Pentagon By Noah Shachtman
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http://www.wired.com/news/politics/0,1283,64134,00.html02:00 AM Jul. 08, 2004 PT
They've been trying for more than a decade. They've built more than 2,000 databases to do the job. They're spending nearly $19 billion a year. But, despite all that effort, Defense Department officials still haven't come up with a way to track the Pentagon's supplies, finances or people, according to a new congressional report.
Instead, America's armed forces are using a tangle of duplicative, isolated and often outdated computer systems to keep tabs on their assets. And they're not doing it particularly well. These "fundamentally flawed business systems" are leaving the Pentagon wide open to "fraud, waste and abuse," the General Accounting Office, Congress' investigatory arm, notes in its report (PDF). And they're making soldiers' lives a whole lot more difficult in the process.
Some outside analysts see the inefficiency as an unfortunate but necessary consequence of the Pentagon's enormous commitments and largely successful track record. But others think the Defense Department could handle its operations a whole lot better.
"If you ran your business this way, you'd be in jail," said Christopher Hellman, an analyst with the Center for Arms Control and Non-Proliferation.