I got a reply from Sears.

[county worker]

The Sears store in our town had Fox News on about 10 tv's yesterday.

We went to look at appliances and I asked the sales person to please change the channel on those TV's. She said she had to play what the home office tells her to.

I ended up sending the home office this email:

I went into the Sears store in Lompoc, CA today. My wife and I need to buy a new refrigerator and washer and dryer.
I applied for a Sears charge and got $5,000 credit. I noticed that about 10 TV sets in the store had Fox News Channel on. I asked the sales person to please change the channel on those TV’s since Fox is not news but extreme right wing propaganda and lies.
She told me that she has to put on what the home office tells her to put on. I asked for the number of the home office and she said she would have to dig it out.

The lies on Fox news are helping to fuel the class war in this country which is responsible for the disappearance of the middle class and for the shutting down of businesses in Lompoc, CA.
I will not be buying my refrigerator and washer and dryer from Sears as long as Fox news is on the TV’s in the Sears stores.
Please have the store in Lompoc change the channel from Fox news and let me know when they did it.


I got this reply:
Dear ,


Thank you for your recent correspondence. We are always interested in
hearing from our customers, and regret it was this type of situation
that prompted you to contact us. Please accept our apology for any
inconvenience you may have encountered with the TVs.

By sharing your concerns, you have enabled us to address the issues and
provide feedback to the appropriate person. Truly, your remarks provide
forthright feedback that will enable Sears to achieve excellence in
everything we do.

Once again, we apologize for the situation with the TVs, and thank you
for contacting us.





Sincerely,

Miguel G.
Retail Customer Care
Sears Holdings Corporation


I went back today and sports was on all the TV's!.