Reply #19: that sounds like a violation of privacy

[hfojvt]

If there was such a number, wouldn't a crook want to use it to clean out the account? Also, that would seem to require a lot of staff time and/or waiting at the register. When I call any business today, even my local credit union, I first get a machine and then get put on hold. I can imagine a big bank getting thousands of calls with such a system and requiring a couple full time staff people just to answer them. Probably they abandoned that practice as credit cards and now debit cards became so much more ubiquitous. Certainly they were not using that system in 1997 when I made my trip.