Reply #18: Try doing IT support and telling someone over the phone to enter a URL.

[drm604]

They enter it in the search box for Google (or Bing or whatever their installed default homepage is) and then don't understand why the website doesn't open. Then you have to somehow make them understand that they have to enter it in the address box at the top of the browser, something they've apparently never noticed before and didn't know they could even type in.

Then there are the people who know better than that and type it in the right place but automatically type www in front even if I didn't say that as part of the address. This works sometimes but for some addresses, particularly some of those with subdomains, it doesn't work.