Apple Makes Good on iPhone 4 but Jobs Makes Excuses

[Amerigo Vespucci]

Apple Makes Good on iPhone 4 but Jobs Makes Excuses

http://www.huffingtonpost.com/larry-magid/apple-makes-good-on-iphon_b_649375.html

Larry Magid

Technology journalist
Posted: July 16, 2010 02:33 PM

"This has been blown so out of proportion that it is incredible" Steve Jobs said at a press conference at Apple headquarters where he announced that Apple will be giving away free cases to all iPhone 4 users.

Jobs admitted that the iPhone 4 drops slightly more calls than the 3G. Although he didn't say how many calls either phone drops, he did say that the difference is less than one additional call in every hundred calls.

(Disclosure: I'm on Cape Cod and not Silicon Valley where I'm based so I "covered" the event via Twitter and CNET and New York Times live blogs).

I think Jobs did the right thing and the press conference was pretty close to what I predicted. Jobs started off by talking about how incredibly well iPhone sales are doing (3 million units so far) and said that only 1.7% of the phones purchased had been returned compared to 6% for the iPhone 3G (he didn't say the period of time for the 3G returns). He also said that only 0.55% of iPhone 4 users called to complain about the antenna problems which prompted someone to Tweet "because no one can get a signal to call."

Truth be told, iPhone 4 users can get a signal just as well as with any other phone as long they don't put their finger on the little crack in the lower left side of the wrap-around metal antenna.