Reply #4: He doesn't own or operate a business

[Holly_Hobby]

He's an unlicensed plumber's helper.

Name: Newell, A.W. Plumbing & Heating
Phone: [phone]
Address: 2638 Talmadge Rd.
Toledo, OH 43606
Original Business Start Date: March 1974
Principal: Mr. Alan Newell, President
Customer Contact: Mr. Alan Newell, President - [phone]
TOB Classification: Plumbing Contractors
BBB Accreditation: This company is not a BBB Accredited business.

His employer is not a member of the BBB and is unsatisfactory:

"Based on BBB files, this company has an unsatisfactory record with the BBB due to failure to respond to a complaint. However the business has resolved one complaint presented to the bureau."

,,,

The BBB processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 0 were closed in the last year.

Billing or Collection Issues
BBB Definition:

Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.

Administratively Closed

BBB Definition:

Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution

1 - BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.

Repair Issues

BBB Definition:

Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship.

No Response

BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues.


http://toledo.bbb.org/WWWRoot/Report.aspx?site=101&bbb=0422&firm=7000258