Reply #4: 21 months ago I moved

[leftofthedial]

I went online and changed my address with a corporation I deal with frequently. It didn't work. A couple of months later, I went back online and changed my address again. Again, it didn't work.

(I've been a member of this organization and conducted regular business with them for over twenty years. Formost of that time, I received two or three pieces of mail from them every month. I have never received mail from them at my new address.)

Another couple of months later, I called them and asked to change my address. They said they couldn't do it over the phone, but could send me a change of address form--TO MY OLD ADDRESS. That didn't work--it never arrived. I even went to my old house and asked the new owners to please look for that piece of mail and I would come get it.

A few months later, I traveled to another city and was able to visit one of their offices in person. I changed my address with a live human at their office. That didn't work.

I went back online and now all traces of me, my account and my relationship with this organization were gone! I tried unsuccessfully to login. A substantial portion of my income at times comes through this organization. I called and was unable to speak with any live person. I left voice mail. Hearing nothing back, I called and again left voice mail. All to no avail.

For a variety of reasons, I've been in a major "I-don't-give-a-fuck" mode for the last couple of years. I'm amazed, looking back, that I even pursued this to the extent I did. Anyhow, at that point I just said screw it.

Today, I got a hand-addressed letter with my correct new address from this organization. Enclosed was a change of address form and computer-generated form letters with my old address on them.




sheesh.