Reply #3: My niece works for one of the big health insurance companies. They outsourced most of their data

[54anickel]

entry, as most of them do. We were just informed by our health care provider that if we ask the doc a question about a specific ailment during our annual check-up, it will now be charged as a separate visit. Seems the insurance companies have implemented a new system that cannot take multiple codes AND, for some reason, it is now illegal for a doctor to change a code? I remember years ago that code changes were fairly common practice in an attempt to the insurance company to pay. The codes were pretty confusing and overlapped similar procedures. I guess they've managed to get someone to consider it insurance fraud. :shrug:

I was just talking to a friend about this and she got the same letter even though she has a different insurance and clinic. Wonder if they're all using the same data entry provider or same software package.