Reply #47: bait and switch class action suit against Dell

[Lethe]

http://www.internetnews.com/bus-news/article.php/3485221
http://news.com.com/Dell+sued+over+bait-and-switch+charges/2100-1047_3-5587443.html
http://www.theregister.co.uk/2005/02/23/dell_class_action_lawsuit/

customers in California have filed class-action lawsuits against the company for what their lawyers call bait-and-switch marketing tactics.

San Francisco residents Rosemary M. Weber and Jonathan V. Holtzman say they got a bum deal when it came to ordering through Dell's catalogue. Both complained they had been pressured by salespeople with promises of either low-cost financing to lure them into installment payment schemes or better quality equipment than had been delivered.