Reply #6: I wouldn't have a problem with this

[petronius]

if they would not cherry-pick only the good stories. They should correct the overly-positive stories as well as the overly-negative...

Even so, I'm not all that bothered here - the information that people feel is worthy of dissemination about an organization is nearly always negative (nobody gets excited or interested enough in the good stuff to fire up a web page; when was the last time you saw a positive post or e-mail about IRS experience for example?). As a result, organizations generally need to make an effort to tell their own side of the story - it used to be done through press releases and news conferences, and now the technology is changing...

My main caveat is that what a government office puts out shouldn't be "very factual" - it had better be entirely factual.