Suggestion: NEVER Buy a BROTHER Printer. (Friendly Warning)

[The Cleaner]

I am very pissed off right now. A couple of years ago, I spent $120 on a Brother MFC 3220C printer/fax. The damn thing has NEVER worked. The first one I had wasn't printing right due to a defective roller.

That's right - Brother sold me a DEFECTIVE unit, KNOWINGLY. How do I know? I called their customer service several times, and finally a manager called me back and told me he knew the roller was defective. After I went ballistic on them, they allowed me to send back the printer on some kind of "warranty exchange program" that they NEVER let the public know about.

So I get the new printer (which actually was a remanufactured printer), and not much has changed. Paper jams galore. Terrible print quality. And every damn time I went to print something, guess what? The damn machine would clean the heads - wasting ink! You can't control the cleaning of the heads - it is automatic. Even when the damn machine is OFF, it will occasionally turn on to clean the heads. So I have to pay for new cartridges every 2 months at $50/pop.

It's now inoperable. The paper keeps feeding not straight but off to the side; creating paper jams. The constant cleaning takes up all my time and wastes more ink than actual printing. And the print quality is so low it's not worth it. Basically I have to haul the dam thing to the dumpster and chuck it.

I called Brother customer service this morning and of course, there's nothing they can do. They sell me 2 defective products knowingly, then give me the scroogie.

My advice: NEVER buy a BROTHER printer. They don't stand by their products. It's a total waste of money.

I would like to know though, what is your experience with printers? And what's a good brand?