Reply #25: Sometimes, Windows will appear to exit a program, but the process doesn't stop...

[SKKY]

...this happens quite frequently for me with IE6 at work. If you click on it, and it does nothing, hit CTRL+ALT+DEL and bring up Windows Task Manager. Under the processes tab, look for the actual process (In my case with IE6, it says IEexplore.exe,with Chrome it might be chrome.exe or googlechrome.exe. It should stand out to you easily.), and stop it. Then it should work for you when you try to restart it. I also see this quite a bit with Outlook. Rebooting the computer will do the same thing.