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Reply #21: Well, this has been coming for a long time. [View All]

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KaptBunnyPants Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Sep-07-07 11:17 AM
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21. Well, this has been coming for a long time.
I've been hearing about similar schemes being test run in various cities since at least 2001. It's all part of the 80-20 plan. They want to "fire" the 20% of customers who cost them the most resources and retain the 80% who they profit most from. It's the same reason some ISPs drop customers who call into technical support "too often" and some Big Box retailers discourage bargain shoppers from using their stores. It seems to me that treating your customers like "potential money losers" would be bad business, but apparently it's all part of the glorious capitalist revolution that will free us from this life of drudgery.
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