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In reply to the discussion: Delta Airlines kicks family off flight, lies about FAA regulations, threatens foster-care [View all]pnwmom
(109,021 posts)and they had also paid to fly him out on the previous day. So all they wanted to do was have the toddler fly in the 18 year old's place using the 2nd ticket that they had paid for.
And FAA regulations do NOT bar a change as long as the substitute traveler can be checked against the terrorist lists. Obviously no 2 year old is a terrorist threat.
So what Delta was trying to do was get 3 payments for 2 tickets -- because they didn't have to refund this family for the 18 year old's seat and they could resell it to the stand-by traveler.
Technically that was legal, but from a PR standpoint it was just plain stupid.
And they DID lie when they said that the toddler couldn't sit in his own seat. That was a blatant lie. Babies have been allowed in car seats for at least 20 years.