9 HOURS in and Healthcare.gov still wont let me look at the actual PLANS [View all]

[Demo_Chris]

As they would apply to MY family. I can see the generic plans available to everyone in the STATE but anything beyond that returns an error message. 8 hours and a hundred crashes to get this far.

In my mind I am picturing millions of Americans trying to make the largely unannounced December 15th deadline and running headlong into this. It's impressively and spectacularly bad. It is a freaking marvel of fail, the cirque du Soleil of incompetence. Right now my wife is so frustrated by the experience that she is ready to drop kick her computer out the window.

So we CALLED the 800 number to get it straightened out.

To be precise, I called the 800 number while my wife sat in our darkened bedroom, crying and clutching her cat and occasionally shrieking out random ACA induced profanities.

The guy on the phone, after taking down all my information and typing it into his computer yet again, reached the exact same place the system had hung up before, and he ran into the same error message we had encountered. Good news, I thought to myself, He was able to duplicate it, he'll know what to do! My optimism was misplaced however. He informed me that he had tried hitting enter three times. This was apparently the limits of his troubleshooting skills. He politely offered to hit enter for me a few more times, but I assured him I could do this myself. I asked what I was supposed to do now, and he did not know. He said, and this is close to a quote "Yeah, it's a mess, it pretty much does this kind of thing all day. Maybe you can try back some other time, that might fix it."

Jackasses like Limbaugh or Paul Ryan say that government is the problem. It's a sentiment that I oppose, not because I don't recognize the partial truth in their words, but because I think the necessary good that government can provide is more important than the all-too-predictable incompetence and corruption.

That said, we just handed them a six-hundred million dollar example to point to.

UPDATE: SEE RESPONSE BELOW ENTITLED UPDATE