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c-rational

(2,623 posts)
Thu Nov 9, 2023, 10:23 AM Nov 2023

EarlG - I normally view on a Samsung tablet with Chrome and last evening at 10:40 pm the top of the screen went

kaplooie - I see the logo, but the Navigate and My Stuff buttons do not show, normally on the right, now centered and below follows a vertical line of letters that ends with the word search, and from there I need to scroll down to see any posts. And the posts do not show properly. I closed by browser and turned off and on the tablet. Any suggestions. Also, I normally view in Skinner mode. Thanks.

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EarlG - I normally view on a Samsung tablet with Chrome and last evening at 10:40 pm the top of the screen went (Original Post) c-rational Nov 2023 OP
Maybe uninstall Chrome, restart, LuvLoogie Nov 2023 #1
Thanks for the suggestion - clearing the cache worked! c-rational Nov 2023 #6
This is usually fixed by reloading the page EarlG Nov 2023 #2
Thank you EarlG, clearing the cache worked. I can't believe how much c-rational Nov 2023 #4
Since this has been happening so often with tablets, maybe you should add it to your How To DU OP. highplainsdem Nov 2023 #5
I am currently veiwing a Samsung tablet on Chrome, working fine. nt doc03 Nov 2023 #3

EarlG

(22,088 posts)
2. This is usually fixed by reloading the page
Thu Nov 9, 2023, 10:47 AM
Nov 2023

The issue is caused by one of our files failing to load. On a tablet, refreshing the page should clear out the error and fetch the correct files from our server. In 99% of cases, that solves it. However, on rare occasions the issue persists. If it continues, you may want to try restarting your browser. You could also try opening the page in Incognito mode to see if that resolves it.

If the problem still continues, then the next step would be to try clearing your browser cache. If you need assistance with that, please let me know.

c-rational

(2,623 posts)
4. Thank you EarlG, clearing the cache worked. I can't believe how much
Thu Nov 9, 2023, 12:27 PM
Nov 2023

having or not having du means to me. Thanks again.

highplainsdem

(49,401 posts)
5. Since this has been happening so often with tablets, maybe you should add it to your How To DU OP.
Thu Nov 9, 2023, 01:26 PM
Nov 2023

And perhaps make it general to more devices - just suggest a sudden formatting problem could be fixable by clearing cache/history.

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