Yahoo Mail has suspended my account for "sending spam"...

[First Speaker]

...and I have no idea what they're talking about. I've never sent any spam to anyone. Does anyone know what they mean? Also--they say I can get back on if I fill out a form, sending them my credit card info and user name. Problem--I don't have a credit card. Never have. I guess I can always send them a snail mail letter, but does anyone have any other suggestions? I can't even get onto the regular Yahoo site at all...could this be a virus of some sort, unconnected to Yahoo?

[ohheckyeah]

1. See if this helps:

+ Reporting a phishing scam

Are you being asked for your password, credit card, or other personal info in an email? Report it to us as a phishing scam.

http://help.yahoo.com/kb/index?locale=en_US&page=content&id=SLN3402

[mockmonkey]

2. You could try this from yahoo

I think my Yahoo! ID was phished!

If you think you entered your Yahoo! ID and password at a phishing site, then follow these steps:

Change your Yahoo! password immediately. Here's how:
Type profiles.yahoo.com in your browser's Address bar.
Sign into Yahoo!.
Click on the Account Info tab.
Enter your current password.
On the Account Info page, click the Change Password link near the top of the page and follow the instructions.
If your password no longer works, tell us so we can start the account recovery process.
On the Account Info page, verify the rest of your account information; be sure any contact phone numbers or secondary email addresses are correct.
On the Account Info page, go to "Update password-reset info" and change your questions and answers.
Report the phishing email or web site that tricked you!

To help prevent becoming the victim of a Yahoo!-specific phishing scam, create a Yahoo! sign-in seal to personalize your Yahoo! sign-in page. Learn more about sign-in seals.

I think I gave my bank account or credit card information to a phisher!

If you suspect you might have entered any financial information at a phishing site, contact your financial institution immediately!

You may also want to follow the advice from the Federal Trade Commission (FTC) for identity theft victims.

http://security.yahoo.com/help-think-ive-phished-000000013.html

[Renew Deal]

3. Try a different browser and see if the same thing happens.

[First Speaker]

4. Thanks...

...I've tried the first two, and got directed back to my "warning"...which means that it is Yahoo, and not a virus. I'll try and do something with the browser soon...appreciate the comments...