Unique character.
Gold Seal Company
From: Lazlo Toth ...... February 18, 1974
To: Mr. Bubble, Gold Seal Company
Dear Gentlemen: I want you to know first of all that I enjoy your product. It's always refreshing to spend some time in the tub with some bubbles. However, I must confess I am puzzled by some of the instructions on the box. It says: "KEEP DRY". How can you use it if you keep it dry? Thought you'd be interested to know someone like me caught the mistake. I thought you'd like to know. Sincerely,
To: Lazlo Toth ...... February 26, 1974
From: M. Hershey, Consumer Relations Director, Gold Seal Company
Dear Friend:
Thank you for your recent letter regarding "MR BUBBLE", which has been referred to this Customer Relations Department for reply. We are pleased to know that you enjoy using "MR BUBBLE" and that you find it refreshing to spend some time in the tub in a bubble bath. It is true we do say on our box: Free Flowing "MR BUBBLE" must be kept dry. By this statement we mean that the box of powder should be protected against moisture in the bathroom if the box is not put away. The box of "MR BUBBLE" should be closed and placed in a cabinet until the next use. Some people tell us they transfer the "MR BUBBLE" powder to a plastic container, or even a large coffee can, to keep dampness out of the powder. Some have mentioned they keep a measuring scoop in the can for convenient measuring of the proper amount of powder to use in each bath. Over-use is only wasteful. Our other products are listed above in our letterhead. We are enclosing an educational bulletin based on our "SNOWY" BLEACH which we would appreciate your giving to your mother. Perhaps you already use "SNOWY" in your home. "SNOWY" is the safe oxygen-type bleach for all washable fabrics and colorfast dyes. When regular laundry such as sheets, towels, underwear and linens are washed with "SNOWY" from the very beginning, and in each wash load, these items will have stronger fiber strength, longer life and better appearance than when harsh chlorine bleaches are used. Thank you again for writing to us. Yours very truly
From: Lazlo Toth ...... March 1, 1974
To: M. Hershey, Consumer Relations Director, Gold Seal Company
Dear M. Hershey,
I was being nice to tell you about the error you have on your box and you send me coupons and tell me to give an additional bulletin about stains to my Mother. To begin with, I wouldn't give your lousy educational bulletin #22 to nobody! Everybody I know knows more about stains and that stuff than your fancy company will ever know! Why you don't even know how to thank someone when they offer you an intelligent suggestion! And then you have the nerve to try and give me some pitch about your BLEACH! I was writing about MR. BUBBLE, I don't care about BLEACH! What does BLEACH have to do with it? Come on! And how come the only words in capitals are your SNOWY BLEACH and MR. BUBBLE while my Mother doesn't even get a capital for her M! This is a warning that I'm thinking of moving on to another bubble bath. Stand by our President! With a right to be angry
To Lazlo Toth ...... March 4, 1974
From: M. Hershey, Consumer Relations Director, Gold Seal Company
Dear Friend:
This is to acknowledge your letter of March 1st and to say that we regret that our reply to your suggestion of February 18th was not satisfactory to you. We certainly do appreciate your suggestion that we eliminate the words "keep dry" on our "MR BUBBLE" box. As mentioned in our previous letter, we say "keep dry" for important reasons: For instance, if the box is left on the side of the tub, it could become wet, and the powder would no longer be free-flowing. If the box is left open in a bathroom that has much moisture in the air, the powder could absorb the moisture, and again would not be free-flowing. Like other manufacturers of product sold in grocery stores and advertised on television, we receive thousands of letters each year, some praising one of our products, some complaining, and others with suggestions. We answer each letter received as courteously as possible, and in almost every instance we mention one of our other products and send some of our advertising. We regret if we offended you in doing so, but assure you this was only a friendly gesture.Thank you again for your suggestion, and naturally we hope you will continue to use and enjoy "MR BUBBLE".
http://www.sullivansfarms.net/s1dneycom/lazlo/
= new reply since forum marked as read
(well played by the way)
