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The Straight Story

(48,121 posts)
Thu Dec 29, 2011, 05:18 PM Dec 2011

Verizon Wireless: Yep, that'll be $2 to pay your bill online

Verizon Wireless: Yep, that'll be $2 to pay your bill online

A leaked memo from the company first reported by Engadget, showed some of the details of the new plan. And the blog Phone Scoop got confirmation from a Verizon representative on Thursday of the change.

The new fee will go into effect starting January 15 and doesn't apply to customers paying their bills with an electronic check or who enroll in autopay using a credit, debit, or AT&T cards, according to the memo posted on Endgadget. Customers using Verizon Wireless gift cards or Verizon Wireless device rebate cards and customers using standard paper check and money orders made payable directly to Verizon Wireless will also not be charged a fee, Phone Scoop reported.

Verizon said that customers making single payments online will be notified of the fee before they complete their transactions.

The fee associated with paying your bill online is part of a larger trend by companies to extract more money from customers to access certain forms of payment. Bank of America was criticized earlier this year for its plans to charge customers a $5 fee to use debit cards.

http://news.cnet.com/8301-30686_3-57349742-266/verizon-wireless-yep-thatll-be-$2-to-pay-your-bill-online/

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Verizon Wireless: Yep, that'll be $2 to pay your bill online (Original Post) The Straight Story Dec 2011 OP
They're calling it a "convenience fee". baldguy Dec 2011 #1
seems it's more of a convenience for verizon wireless. if you pay online ejpoeta Dec 2011 #2
That's nothing. It costs around $65 to pay property tax via phone with a credit card here. Gregorian Dec 2011 #3
There are easy workarounds to this, but I suspect that Verizon Sherman A1 Dec 2011 #4

ejpoeta

(8,933 posts)
2. seems it's more of a convenience for verizon wireless. if you pay online
Thu Dec 29, 2011, 05:38 PM
Dec 2011

they need less representatives, don't they? getting to despise verizon these days. They don't get enough from you as it is? They make money hand over fist!!

Gregorian

(23,867 posts)
3. That's nothing. It costs around $65 to pay property tax via phone with a credit card here.
Thu Dec 29, 2011, 05:43 PM
Dec 2011

I was flabbergasted when I tried to use my card recently.

Sherman A1

(38,958 posts)
4. There are easy workarounds to this, but I suspect that Verizon
Thu Dec 29, 2011, 06:01 PM
Dec 2011

missed the whole "NetFlix"/Bank of America thing(s) this year.

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