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packman

(16,296 posts)
Sun May 1, 2016, 12:38 PM May 2016

Women sues Starbucks - Too much ice in the iced coffee-Wants 5$ Million

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"customer only receives 14 ounces of actual coffee, and ice takes up the remaining 10. The miffed customer further notes that hot Starbucks beverages typically cost less than cold ones, even though they contain more coffee because of the lack of ice.

Among the accusations hurled at the coffee conglomerate are fraud, negligent misrepresentation and unjust enrichment"

Hmm - Going to sue McDonald's - Too much bun on the burger
Next, KFC - Too much breading on the fried chicken

This could be endless

http://www.huffingtonpost.com/entry/starbucks-sued-over-ice_us_5725fdeee4b0b49df6ab8f75
41 replies = new reply since forum marked as read
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Women sues Starbucks - Too much ice in the iced coffee-Wants 5$ Million (Original Post) packman May 2016 OP
Lol Duckhunter935 May 2016 #1
They should countersue for too many bats in the belfry Major Nikon May 2016 #2
haha....well done.... dhill926 May 2016 #27
lol, that was funny closeupready May 2016 #41
Wtf onecaliberal May 2016 #3
BINGO. JonathanRackham May 2016 #6
This kind of thing is pretty settled law. Hugin May 2016 #4
They do often put way too much ice in the drinks Bjorn Against May 2016 #5
Tell them easy on the ice. This is complete bullshit and I don't drink starbucks onecaliberal May 2016 #7
As I made clear I don't think it is a legitimate lawsuit Bjorn Against May 2016 #8
As far as being "ripped off" goes jberryhill May 2016 #14
It may not be free, but it is a hell of a lot cheaper than a $4 cup of coffee Bjorn Against May 2016 #17
Well, there's that... jberryhill May 2016 #18
Great Line, Berryhill! ProfessorGAC May 2016 #37
Yeah, im not sure there is 5 million dollars worth of too much ice, either. Warren DeMontague May 2016 #21
I usually tell them to not put a lot of ice in. LisaL May 2016 #23
I guess I should've sued B.B.King's LiberalElite May 2016 #9
1990's "To The Extreme" had too much Ice, Ice Baby. Orrex May 2016 #10
Good stuff, though, if you like Vanilla. Dr. Strange May 2016 #20
it is a product and sold as advertised. if you don't like the product don't buy it. or one can ask msongs May 2016 #11
I'm sure she'd be willing to settle for less NightWatcher May 2016 #12
I could imagine a corollary lawsuit where the coffee wasn't cold enough. no_hypocrisy May 2016 #13
In most cases, a loser pays system of justice would put an end to this kind of shit. Heeeeers Johnny May 2016 #15
A system in which only edhopper May 2016 #35
Bad Idea ProfessorGAC May 2016 #38
Starbucks even kept the leash. nt Codeine May 2016 #16
In America you can sue for anything. It doesn't mean you will get any money. Sam_Fields May 2016 #19
First, she should spill it on herself. LisaL May 2016 #22
Claiming frostbite of the crotch. Kip Humphrey May 2016 #30
Never mind the ice, they should do something about their god damned leaky lids!1!! nt ChisolmTrailDem May 2016 #24
And how, pray tell, did the litigant KNOW there were only 14 ounces of coffee in it? jmowreader May 2016 #25
This is why I always get an Iced Americano instead of iced coffee. dilby May 2016 #26
Coffee is brewed at double strength for regular iced coffee tammywammy May 2016 #29
I asked someone once what the lines on the cups were for... TCJ70 May 2016 #28
Make cubes of your leftover coffee instead of dumping 6chars May 2016 #31
You can brew the coffee at double strength and use regular ice cubes. tammywammy May 2016 #39
I never get enough ice. nt justiceischeap May 2016 #32
I agree that they put way too much ice. The only reason I can think of for this lawsuit is that AgadorSparticus May 2016 #33
Coffee is for being hot. (n/t) Iggo May 2016 #34
The claim is silly. The complaint however is not whatthehey May 2016 #36
If you're going to buy an iced drink, you're going to get ice. HuckleB May 2016 #40

JonathanRackham

(1,604 posts)
6. BINGO.
Sun May 1, 2016, 01:08 PM
May 2016

I got a can of Bay Blend dark roast beans from Trader Joes. Been brewing my own for years.

If people figured out what they pay per gallon at Starbucks they'd realize alcohol was cheaper.

Hugin

(33,141 posts)
4. This kind of thing is pretty settled law.
Sun May 1, 2016, 12:47 PM
May 2016

She'll probably get the original purchase price of her coffee back.

and that's it.

Bjorn Against

(12,041 posts)
5. They do often put way too much ice in the drinks
Sun May 1, 2016, 12:56 PM
May 2016

This is a common problem at many places, a few ice cubes are all that is needed to keep a drink cold but many places fill the entire glass leaving little room for the actual beverage.

It is a rip off, although not such a rip off that a five million dollar lawsuit seems in any way reasonable. If the money were to be distributed between thousands of people then I would support it, but I have a hard time believing a single person suffered five million in damages.

Bjorn Against

(12,041 posts)
8. As I made clear I don't think it is a legitimate lawsuit
Sun May 1, 2016, 01:16 PM
May 2016

I also don't think you should have to tell them that you want more beverage than ice however, customers should not have to tell businesses that they don't want to be ripped off.

Once again however I think there are much better ways to handle this than a $5 million lawsuit.

 

jberryhill

(62,444 posts)
14. As far as being "ripped off" goes
Sun May 1, 2016, 02:54 PM
May 2016

It's not as if making and maintaining ice is free to the business.

 

jberryhill

(62,444 posts)
18. Well, there's that...
Sun May 1, 2016, 04:15 PM
May 2016

...but the idea of getting "ripped off" at Starbucks is like complaining you were hit on the head at the "We Hit You On The Head" shop.

Warren DeMontague

(80,708 posts)
21. Yeah, im not sure there is 5 million dollars worth of too much ice, either.
Sun May 1, 2016, 05:07 PM
May 2016

I mean, "starbucks is a rip-off" is not exactly breaking news, state secret stuff.

LiberalElite

(14,691 posts)
9. I guess I should've sued B.B.King's
Sun May 1, 2016, 01:21 PM
May 2016

in Times Sq. for the time I ordered a baked potato, described on the menu as "1 pound" but it wasn't. It was served cut up in a couple of chunks and the ends were missing. But then, I'm not an idiot.

msongs

(67,405 posts)
11. it is a product and sold as advertised. if you don't like the product don't buy it. or one can ask
Sun May 1, 2016, 02:25 PM
May 2016

for adjustments like more or less something.

no_hypocrisy

(46,104 posts)
13. I could imagine a corollary lawsuit where the coffee wasn't cold enough.
Sun May 1, 2016, 02:37 PM
May 2016

Some actions are truly frivolous and the plaintiffs should be penalized for wasting the time of the court.

edhopper

(33,579 posts)
35. A system in which only
Mon May 2, 2016, 09:39 AM
May 2016

deep pocket corporations could afford to sue and common people get screwed again.
There are a lot of times when people lose legitimate suits due to pro-corporate judges.
Get screwed and then go bankrupt, you want that system?

Frivolous lawsuits like this get dismissed.

ProfessorGAC

(65,042 posts)
38. Bad Idea
Mon May 2, 2016, 11:40 AM
May 2016

For the harm done by frivolous lawsuits like this one, it's not worth restricting the ability to sue to only heavy money interests.

You need to think about the consequences or what you're describing.

jmowreader

(50,557 posts)
25. And how, pray tell, did the litigant KNOW there were only 14 ounces of coffee in it?
Sun May 1, 2016, 05:41 PM
May 2016

Do litigants typically carry around graduated cylinders and funnels to measure the coffee they receive?

dilby

(2,273 posts)
26. This is why I always get an Iced Americano instead of iced coffee.
Sun May 1, 2016, 05:46 PM
May 2016

Americano is supposed to be espresso with water so the frozen water doesn't matter, I am getting the same amount of espresso.

tammywammy

(26,582 posts)
29. Coffee is brewed at double strength for regular iced coffee
Sun May 1, 2016, 06:10 PM
May 2016

Or is supposed to be. That way the ice waters it down to regular strength.

TCJ70

(4,387 posts)
28. I asked someone once what the lines on the cups were for...
Sun May 1, 2016, 06:07 PM
May 2016

...and they told me they use the lines for various drinks. There's a reason the ice goes in first in an iced drink and it has nothing to do with splashing. They use one of the lines as a guide for how much ice goes in a drink. This lawsuit won't go anywhere because there isn't any way to know for certain if ice was put above the guide line.

6chars

(3,967 posts)
31. Make cubes of your leftover coffee instead of dumping
Sun May 1, 2016, 07:08 PM
May 2016

then you can make iced coffee that doesn't get diluted!

tammywammy

(26,582 posts)
39. You can brew the coffee at double strength and use regular ice cubes.
Mon May 2, 2016, 11:54 AM
May 2016

If you don't have frozen coffee cubes. If you normally use two scoops of coffee use four with the same amount of water to brew. Then you need to let it cool off and then add ice.

AgadorSparticus

(7,963 posts)
33. I agree that they put way too much ice. The only reason I can think of for this lawsuit is that
Mon May 2, 2016, 08:59 AM
May 2016

It brings attention to the matter. And that has far greater value in affecting change than just complaining about it. They measure out the exact amount of ice, coffee, water, etc . Everything. So perhaps this is about policy instead of just 1 ransom person with an iced coffee.

whatthehey

(3,660 posts)
36. The claim is silly. The complaint however is not
Mon May 2, 2016, 11:35 AM
May 2016

This reminds me of the "true pint" campaign in the UK, where pubs, especially further north, charged for a pint of beer but delivered 17oz of liquid and 3 of bubbles (Imperial pints are 20oz). I always was rather wistful when I heard that the campaign succeeded because BWW, a bar I was at the time tied to due to location and hobbies, charged for 23oz talls and you were lucky to get the same 17 after the 3"+ of foam in the widest part of the glass dissipated.

If you get 14oz of coffee and 10 of ice, it should be sold as a 14oz drink. People then can decide whether it's the correct value or not.

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