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DawgHouse

(4,019 posts)
3. I called Duluth Trading Company
Fri Aug 7, 2015, 07:07 PM
Aug 2015

a few days ago to inquire about that status of an order. I called the CS number on the website and after ONE ring, 'Hello, this is Jill, how can I help you.?"

I was dumbstruck for a moment because there was no "follow the prompts" menu.

And she was very helpful and didn't have to transfer me to someone else.

Yeah, it was weird!

mike_c

(36,281 posts)
4. the first thing I do when I hear a recorded voice...
Fri Aug 7, 2015, 07:19 PM
Aug 2015

...is to start mashing the 0 button on my phone. It often takes multiple tries, but in many automated answering systems that will get you a human "operator" relatively quickly.

Igel

(35,300 posts)
7. Can we have our final consonants back?
Fri Aug 7, 2015, 10:18 PM
Aug 2015

Pretty please?

Otherwi, I sorry, I ju goi to ha to star talki li thi.

I really don't care if the ones dropped are nearly always voiced, accompanied by compensatory lengthening of the vowel, and are homorganic with the immediately preceding consonant.

eridani

(51,907 posts)
9. Reminds me of Dan Skwires' Voice Mail Villanelle
Sat Aug 8, 2015, 04:56 AM
Aug 2015

Too bad it's too long for my own machine.

We're grateful that you called today
And sorry that we're occupied.
We will be with you right away.

Press 1 if you decide to stay
Press 2 if you cannot decide
We're grateful that you called today

Press 3 to end this brief delay
Press 4 if you believe we've lied
We will be with you right away.

Press 5 to hear some music play
Press 6 to speak with someone snide
We're grateful that you called today

Press 7 if your hair's turned gray
Press 8 if you've already died.
We will be with you right away

Press 9 to hear recordings say
That service is our greatest pride
We're grateful that you called today.
We will be with you right away.

CBGLuthier

(12,723 posts)
10. No, not really. I do not need human interaction when a machine can do the job a lot better
Sat Aug 8, 2015, 08:17 AM
Aug 2015

Not part of my life any more but I really liked the efficient and easy to use tech that I used to use to pay bills and such.

CBGLuthier

(12,723 posts)
12. From what I have heard you may be correct. i was fortunate in that regard
Sat Aug 8, 2015, 09:05 AM
Aug 2015

On the over hand where I live now does not use machines and considering how inept they are I really do not see an improvement. That's Orange Telecom. They are incompetent as can be.

hobbit709

(41,694 posts)
13. AT&T is quite competent at providing disservice-it's their operating plan.
Sat Aug 8, 2015, 09:09 AM
Aug 2015

A friend of mine was a manager at Southwestern Bell when AT&T took over. He retired within a month when saw what their methods were.

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