General Discussion
Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region ForumsTired of Computerize Phone Menus?
Try Dial a Human
Shortcuts and tips to bypass the computer and
get a real human on the line.
djean111
(14,255 posts)olddots
(10,237 posts)DawgHouse
(4,019 posts)a few days ago to inquire about that status of an order. I called the CS number on the website and after ONE ring, 'Hello, this is Jill, how can I help you.?"
I was dumbstruck for a moment because there was no "follow the prompts" menu.
And she was very helpful and didn't have to transfer me to someone else.
Yeah, it was weird!
mike_c
(36,281 posts)...is to start mashing the 0 button on my phone. It often takes multiple tries, but in many automated answering systems that will get you a human "operator" relatively quickly.
SoCalDem
(103,856 posts)faster than pushing buttons
Skittles
(153,160 posts)you may be better off with the menu
Juicy_Bellows
(2,427 posts)Igel
(35,300 posts)Pretty please?
Otherwi, I sorry, I ju goi to ha to star talki li thi.
I really don't care if the ones dropped are nearly always voiced, accompanied by compensatory lengthening of the vowel, and are homorganic with the immediately preceding consonant.
eridani
(51,907 posts)Too bad it's too long for my own machine.
We're grateful that you called today
And sorry that we're occupied.
We will be with you right away.
Press 1 if you decide to stay
Press 2 if you cannot decide
We're grateful that you called today
Press 3 to end this brief delay
Press 4 if you believe we've lied
We will be with you right away.
Press 5 to hear some music play
Press 6 to speak with someone snide
We're grateful that you called today
Press 7 if your hair's turned gray
Press 8 if you've already died.
We will be with you right away
Press 9 to hear recordings say
That service is our greatest pride
We're grateful that you called today.
We will be with you right away.
CBGLuthier
(12,723 posts)Not part of my life any more but I really liked the efficient and easy to use tech that I used to use to pay bills and such.
hobbit709
(41,694 posts)CBGLuthier
(12,723 posts)On the over hand where I live now does not use machines and considering how inept they are I really do not see an improvement. That's Orange Telecom. They are incompetent as can be.
hobbit709
(41,694 posts)A friend of mine was a manager at Southwestern Bell when AT&T took over. He retired within a month when saw what their methods were.