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Even Google Insiders Are Questioning Bard AI Chatbot's Usefulness
From Bloomberg a few days ago:
https://www.bloomberg.com/news/articles/2023-10-11/google-insiders-question-usefulness-of-bard-ai-chatbot#xj4y7vzkg
Archive page at https://archive.ph/Xr7F6
For months, Alphabet Inc.’s Google and Discord Inc. have run an invitation-only chat for heavy users of Bard, Google’s artificial intelligence-powered chatbot. Google product managers, designers and engineers are using the forum to openly debate the AI tool's effectiveness and utility, with some questioning whether the enormous resources going into development are worth it.
“My rule of thumb is not to trust LLM output unless I can independently verify it,” Dominik Rabiej, a senior product manager for Bard, wrote in the Discord chat in July, referring to large language models — the AI systems trained on massive amounts of text that form the building blocks of chatbots like Bard and OpenAI Inc.’s ChatGPT. “Would love to get it to a point that you can, but it isn’t there yet.”
-snip-
But as Google has further integrated Bard into its core products, the company has also been beset with complaints about the tool generating made-up facts and giving potentially dangerous advice. The same day the company introduced app extensions, it also announced a Google search button on Bard to help people double-check the tool’s AI-generated responses for factuality against results from its search engine.
Other experts have raised concerns about the working conditions of the thousands of low-paid contractors training Bard, based on what the workers say are convoluted instructions that they’re asked to complete in minutes. Inside and outside the company, the internet-search giant has been criticized for providing low-quality information in a race to keep up with the competition, while brushing aside ethical concerns.
-snip-
“My rule of thumb is not to trust LLM output unless I can independently verify it,” Dominik Rabiej, a senior product manager for Bard, wrote in the Discord chat in July, referring to large language models — the AI systems trained on massive amounts of text that form the building blocks of chatbots like Bard and OpenAI Inc.’s ChatGPT. “Would love to get it to a point that you can, but it isn’t there yet.”
-snip-
But as Google has further integrated Bard into its core products, the company has also been beset with complaints about the tool generating made-up facts and giving potentially dangerous advice. The same day the company introduced app extensions, it also announced a Google search button on Bard to help people double-check the tool’s AI-generated responses for factuality against results from its search engine.
Other experts have raised concerns about the working conditions of the thousands of low-paid contractors training Bard, based on what the workers say are convoluted instructions that they’re asked to complete in minutes. Inside and outside the company, the internet-search giant has been criticized for providing low-quality information in a race to keep up with the competition, while brushing aside ethical concerns.
-snip-
Much, much more at the link.