I am so very GD PISSED Right now - FEDEX can kiss my ass Anti-vaxers come at me bro

[demtenjeep]

Last edited Thu Aug 19, 2021, 06:49 PM - Edit history (1)

I get a chemo shot for my crohn's every 6 weeks.


It comes from a specialty pharmacy and they use fed ex.


for the last 3 years it has been fine-unless they came after office hours, then I had to leave a text number.


First time delivery at new place.


Fed ex didn't even bother to come inside and knock. Threw it back on the truck.

specialty pharm called a courier service.

courier service calls me at work to ask when I will be home.

Uh hello, I am teaching and it is the first week=

give them hubbys cell

Take off work to be home a specific time.

Get home-hubby had talked to them set up delivery between 3 and 6

at 6 I call=still waiting to get shot off truck will be 6-8

at 8 call oh the truck doesn't get back to warehouse till 8. Be between 8 and 9

9 call-still waiting on truck. Be there by 10


call at 10 fed ex guy refuses to release to courier.

courier service sets up for me to get shot next day ( today) after work. Promised it would be refrigerated.



go to warehouse dumbass kids tell me it was delivered to neighbor this morning-WTF NOT what I was told just as I was pulling up into the parking lot.

I start making phone calls visibly upset kid goes back behind door.
comes out with my shot

Looky there. It was there.

but NOT refrigerated and their non caring attitude. LIke it is no big deal

(its only an 8 grand $$$ shot that keeps me out of hospital)


Had to get gas on way home.

Saw someone pitching a fit about the hoax covid.

I WENT off.

dude just looked like I'd punched him in the nads.


GOOD DAMN I am so f'n tired of stupidity.



specialty pharmacy put a call into fed ex mgmt.

From now on will be using a different shipping company

[JoanofArgh]

1. Sorry about all this. It's the last thing you need. Was the shot still good?

[demtenjeep]

4. thank you- yes

yes the ice pack still had a bit of ice and lots of liquid.


called special pharm.

it was good but likely only had a few more hours.



I am almost 60 and I am done playing nice.


DO THE RIGHT THING

is that too fn much to ask????????????????????????

[JoanofArgh]

5. I know , right? Terrible service.

[XanaDUer2]

11. FedEx once handed my new fax

addressed to me, a woman's name, to some random dude in my parking lot. Their customer service was useless.

[XanaDUer2]

2. I'm so sorry that happened

[MyOwnPeace]

3. SO sorry you had to go through all of that!

And to think - DeJoy is helping make our own USPS just like that!!!!!!

[a kennedy]

6. 🥰 🥰 🥰 sooooooooo sorry for this shit. Hope it all becomes better for you.

[demtenjeep]

9. should start feeling better in the next few hours

but from now on, I am not holding back my feelings


do stupid shit-gonna call it out

[LisaM]

7. Why didn't the kid go and look first?

I know that it's probably a thankless task working for FedEx at the moment, but that just seems like the common sense thing to do.

[demtenjeep]

10. right????

so f'n pissed

[Treefrog]

8. Currier service?

A branch of Currier and Ives?

[Ms. Toad]

12. Don't they ship it on ice?

My daughter's comes well-insulated with ice packs. Even when it is left out on our front stoop the ice packs are stlll frozen. (Multiple specialty pharmacies, multiple carriers.)

But I'm right with you on being done playing.

I went off on my Dean, who suggested that faculty could wait until the end of a 3-hour class to go check with the office of accommodations rather than ask someone who is not wearing a mask to put one on (because they might have an accommodation). He started mentioning hot button issues.

I'm done allowing this to be framed as a political issue. One of the 120 I taught over a period of 9 days, ending Sunday (24 hours contact with each one) has COVID. He's the same jerk we caught hanging without a mask in the classroom, face-to-face with another unmasked students - the day before he started experiencing symptoms. It's not a political matter, it's a health matter. Had my co-worker waited until Monday when the office of accessiblity was open, rather than just telling him to mask up, he would have been sitting in the classroom unmasked for 6 hours with 45 of his classmates - and the entire class might be out next week.

[demtenjeep]

15. yes. But it was shipped on MOnday

there was barely any ice left in the cold pack

[Ms. Toad]

16. Fortunately, we've never had that experience. n/t

[al_liberal]

13. FedEx quit caring when COVID hit

I’m in the same boat, prescription chemo pills. Pharmacy used to send them FedEx until Covid turned next day into three days. After the first delay it’s been UPS since, and always on time.

[crimycarny]

18. Management stopped caring--workers simply can't keep up

The truck loaders and drivers are screamed at and asked to load or deliver an insane amount of packages. FedEx (and UPS) won't hire enough people to do the job because they don't want it eating into their profits. They don't care if they run their workers into the ground, as long as they are raking in the $$$. Stupid and shortsighted because turnover is absolutely insane now. Training new employees as to be cutting into the bottom line as well as causing more mistakes (thus p*ssed off customers).

(My son worked at FedEx as a truck loader, my brother-in-law has been a UPS driver for over 15 years.)

[Richard58]

23. That's the problem!

I know someone who works at UPS and they are all being run ragged. I have seen UPS trucks, along with FedEx, Amazon and Post office vehicles running around my neighborhood late at night delivering packages! It's insane! The big-wings could make things much easier by hiring more drivers but that would cut into their precious profits! Gotta keep the shareholders happy ya know! So it is just better to push their workers to exhaustion with little home time just to save some money. Good old capitalism! Things need to change in this country!

[crimycarny]

32. Exactly--and it's the drivers who also pay the price from angry customers

It bothers me to read about people getting angry at the driver or people working the counter at FedEx because those workers aren't the problem. If you don't know people who have to work in these environments you wouldn't necessarily know that, but now that I DO know it bothers me to hear they are taking the brunt from the customers as well.

[demtenjeep]

57. the only reason I was angry with the counter workers was because of their attitude

only when I started making phone calls did they even look

[crimycarny]

63. Bad attitude always comes from the top

That's always a red flag when customer-facing personnel have a bad attitude. You can almost "feel" when a company has bad management by the way their employees act. Have you ever noticed that? This may seem like a dumb example but In-n-Out employees always seem happy compared to many other fast food places. Turns out they are also the highest paid, have medical benefits, and even vacation pay (for part-time!)

If only more companies understood that happy employees means happy customers (which means more business). But, sadly, it's all about the bottom line.

[Pas-de-Calais]

14. I'm so sorry this happened to you

I switched to Fedex when UPS mucked up my MS medication delivery.
They strongly said it had been delivered and was on front porch.
Pharmacy shipped another script. Next day
UPS said it was on truck via text.
I watched same UPS driver pull in front of neighbors house, on vacation, and toss package on porch.
I get text saying delivered
I shout out,”Hey! Wrong house again!!!”
Address is xxx5 not xxx2!
Driver picks up package gives it to me says,”Address looked like a 2 to me man”
Are you dyslexic? I asked.

Later, I walked to neighbors house, peered next to their porch
And
The 1st delivery!!
Which I had to return or get charged

[Treefrog]

19. You asked him if he was dyslexic?

Guess that was supposed to be an insult?

[Hekate]

21. Sorry, but you are dealing with an OP and other posters who are supposed to receive lifesaving meds

… handed to them, on time, and refrigerated on ice. In the case of the OP it’s injections that cost $8,000 a pop.

If you can’t overlook very real justified emotions, can you just go have a cup of coffee?

I saw “currier” and let it go despite how I used to be a proofreader in a print shop. I saw “currier” and shrugged, and I once edited my own dissertation from start to finish, when all my classmates hired other people. In addition I used to be married to a gen-you-wine dyslexic, back before it even had a name.

So if I can take it that people have extreme cause to be upset, can you please also, Treefrog?

[Zeitghost]

33. Is it okay

to demean a real disability because you're mad? Really?

[Hekate]

34. Alrighty, you guys win

Last edited Thu Aug 19, 2021, 06:50 PM - Edit history (1)

[Zeitghost]

35. I've heard similar

From those who excuse racial insults as being based in anger and not hate. I don't let them off easy either...

[Treefrog]

37. This op has posted in the past that she works with special needs children.

I find slinging those type “insults” to be troubling.

[LanternWaste]

59. I'm sure you do...

Goodness gracious.

[2Gingersnaps]

45. Totally with you.

My grandson is dyslexic. He was told by a teacher at school that he was marginally retarded. He spent his school career being treated like he was a waste of their valuable time. To this day he will not tell his GiGi who said that to him. "Good conservative Christian" white bread middle class school system. This era we live in sickens me. I honestly believe we fell starving on these shores to escape feudalism, and immediately set about recreating it here. Mental health has never had parity with physical health, and even physical health is being denied to the disposable masses. Half this nation is in desperate need of solid mental health services-most of which have no access to or the ability to pay for. This is the recipe for violent social upheaval, and it is very much intentional.

[kcr]

55. Sorry

I've had similar things and worse happen to me and I did not demean people with disabilities.

[Treefrog]

36. Apparently so.

Would it be ok to call him a racist term just because you’re angry?

Nah, sorry, I reject that.

[2Gingersnaps]

47. Technically, mistaking 2 for a 5 is something a dyslexic might do.

My grandson is dyslexic. It has NOTHING to do with intelligence, but you would be amazed by the people who are educated and absolutely SHOULD know better that say far worse. Personally I do draw the line at willful ignorance/intentional cruelty and extreme frustration born of desperation. My tolerance for the willfully ignorant and gratuitously cruel has been reduced to zero, and I will put up with a hell of a lot from people I know are overworked, underpaid, and underappreciated-but there is a limit to how much "I give a shit" I will tolerate. My door mat days are over.

[Treefrog]

51. This op works with special needs children. Her use of ableist slurs is troubling.

I wonder what the administrators at her school would think of this. Or the parents.

[kcr]

56. Agreed

Having trouble with meds being delivered really isn't an excuse. Sad to see it here.

[MerryBlooms]

60. The OP did not use slurs, the person you responded to in this thread is not the OP.

[Treefrog]

64. The op has edited. She DID use a slur.

No doubt she wouldn’t want that screen shot seen by her employers.

[MerryBlooms]

65. Please accept my apology, I did not see the original.

Sad these sort of terms are still allowed to stand on DU.

[crimycarny]

17. FedEx management the WORST

My college-aged kid worked at FedEx last summer and it was HORRIBLE. He worked loading the trucks and the number of packages they want them to load is literally insane. And they get screamed at by the supervisor if they aren't keeping up regardless of how humanely impossible it would be. So what ends up happening is packages are literally thrown on trucks (fragile means nothing), stacked haphazardly, not logged properly. Anything to keep up with the insane workload and not get screamed at in the most abusive terms you can imagine.

UPS is not much better but they are unionized so can't get away with some of the things FedEx gets away with.

[ShazzieB]

46. Wow, I had no idea how bad it was!

This is very useful information:

"UPS is not much better but they are unionized so can't get away with some of the things FedEx gets away with."

Will keep this in mind and try to avoid FedEx any time I have a choice!

[2Gingersnaps]

48. And yet we have Louis DeJoy doing this by design.

My dyslexic grandson does work at Fed Ex. A lot of those "great jobs" at Amazon, FedEx, and UPS" are in this area. They are brutal, and a young healthy person's game. The last person who told me they should "get an education and better yourself then" I suggested someone had to be there to do that job. Who do you think is more important? The janitor who cleans the operating room, or the Director who fired a quarter of his staff of janitors and got a bonus?

[BigmanPigman]

20. I had a similar problem with Fed Ex and my specialty pharmacy too.

Since Fed Ex isn't allowed, for whatever reason, to call you at your home phone number when they are right outside of the gate, they leave. You HAVE TO BE HOME when they arrive and even then they can't call you to let them inside. I do not understand this and never will. Why can't they call you when they are outside and 30 feet away? I ended up having the meds sent to the Fed Ex location nearest to me for in person pick up.

Someone please explain to me why this is their policy since the Fed Ex staff is equally perplexed by this policy.

[NewEnglandAutumn]

22. we have had issues like this

I and 2 of my kids have crohn's and my husband had cancer.

Hubby was on lots of different chemo over the years one was an oral and was 15,000.00 a month and they would just leave it on the step. Son on Humira and that is expensive and needs to be refrigerated it is usually left on step if we want to have to sign for it it usually gets sent back. Frustrating.

[Rebl2]

24. I had

the same problem with UPS. They delivered my specialty drug to my next door neighbor and he took it in. He had to have seen my name on the address label. I am usually home (and I was) and there was no reason he couldn’t have called me. I called my specialty pharmacy and they tracked it down and UPS had to come back and bring it to me. I would have gone over and picked it up myself, but the pharmacy said no don’t do it. Luckily the medication was still cold. The drug costs the insurance company around $18,000 for 12 shots.

[DanFan]

25. FedExcrement is the worst

And I only get trivial stuff compared to you. So sorry you had to go through that crap. Best of luck. And I sure hope heads will roll. Take a look at this video, too. FedEx vs. USPS.

[link:

|

[demtenjeep]

58. absolutely correct

1000000%

[CrackityJones75]

26. I am so tired of incompetence.

I am tired of these companies getting whatever they can paying what they pay. It sucks. Sorry you had to deal with that.

[Richard58]

27. I get what you are saying!

My girlfriend's work cell phone stopped working so the company said they would replace it. It took 6 weeks for her to get her phone! Long story short, at first UPS "lost" her replacement phone. (For some reason it was sent to Texas! She lives in Pennsylvania!) They finally found it and then told her she needed to sign for it so she took a day off work so she could be home when they said they would deliver it. She waited at home all day and they never showed up. Then she gets a text from UPS saying they tried to deliver it but no one was home! That was a total lie! They said they would try the next day between 8 AM and 6 PM. She called them and said she would be working and to keep it at the warehouse and she would pick it up. They said OK. The next evening she went to get it and the clerk had no idea what she was talking about. When she got home there was a note on her door from UPS saying they tried to deliver it but she wasn't home. She wanted to tear her hair out at that point. So she called UPS again and told them what happened and that she would pick it up at the warehouse. FINALLY this time it worked! She got her cell phone. What we don't understand is why everything has to be such a clusterfuck? It should be simple and easy. Anyway I am sorry for what you went through.

[SuperCoder]

28. You should look into filing a lawsuit

With a personal injury lawyer. Most will take free consultations to tell you if you have a case, and they work on contingency (usually) meaning if they don't win, you don't pay.

God forbid this happens to anyone else who needs a shot and it actually turns bad.

[secondwind]

29. Wow, what a comedy of errors! I feel for you, I would have reacted the same way, too....

Hope you are all settled in now, and that this NEVER happens to you again!

[Warpy]

30. I can sympathize

Some dumb shit didn't know New Mexico is a state and routed my transplant cornea to San Diego for shipment into Mexico.

Fortunately, Mexico is more on the ball than the US is and it got here a day late and I got the op.

But holy fucking shit, the level of ignorance in this country never fails to astonish me.

[live love laugh]

31. Customer service is nonexistent most places-- too many heads buried in phones.

When I run across people who are conscientious and kind I make sure I thank them.

Sorry you didn’t have a better experience.

[EndlessWire]

38. I get what you are saying.

I guess I hold an unpopular opinion. I am currently in a battle with the USPS. They arbitrarily decided that I don't exist. They are just turning my packages around and returning them to the sender. If someone sends a package via the USPS, I know I'm not receiving it. I switched to Chewy for my pet food, and they use Fedex. I can count on this, and at least my fur family will eat. Maybe they will share with me.

The USPS has a lot of power. They have disrupted my path and I am NOT grateful for it. They keep sending me automated eval forms asking me to rate their service. I have a lot to say to them, but I doubt that anyone reads them. I spoke directly to a rep on the phone and she assured me the problem would be fixed, but noooo....

So, I totally understand your frustration. I hope that DeJoy hits the road as fast as possible. But, I would be happy if all my shipments came Fedex or USP. At least, in my area, I can anticipate actually receiving my package. If I see "USPS," I know I'm not receiving it.

[Random Boomer]

49. And I don't exist for my local FedEx

Any package sent to my house via FedEx does not arrive on my porch. Instead, it gets delivered to neighbors on another street entirely. We've called FedEx numerous times and they can't explain why this happens but always promist it won't happen again. And still I have my neighbor carrying boxes from her house to mine.

We've found other boxes left outside our garage, which is in an alley BEHIND our house and backyard. We don't know if FedEx is dropping it there, or if they've been carried over by other neighbors getting our shipment left at their place.

No other delivery service has ever had a problem finding our hours or our street. The number is clearly marked, we're in a neighborhood that's 100 years old, so it's not like a new development.

[EndlessWire]

66. Yeah, I hear ya

I don't live in a big city. That may be the difference. It probably all depends on the personnel and their ethics. I feel like I have no rights. An eye opener. I discovered that I am willing to pay extra just to attempt to get the same service that others get without a problem. It's humiliating. Sigh.

[k0rs]

39. Yep

Boy, can I identify with this.

Chasing all over Colorado Springs at night trying to find a refrigerated shipment of Humira. I live 75 miles from the Springs. It too was given to a courier service when the UPS driver "couldn't find" my house. Duh, GPS anyone? At least it was in the refrigerator at the courier...when we finally caught up to it.

The good news is that if the injection for your Crohn's is an immuno-suppressant you are eligible for a booster vaccine right now!

I got mine last night at Walmart. In fact it was their first ever booster vaccine to be administered. I told the pharmacist that I was on an immune suppressing drug and he said "Well, c'mon down!" Got the shot about 8 PM last night and feeling fine today. The pharmacist wanted me to come back to inform him of any side effects I might experience since he hadn't given a booster before. He called it his "first third." So far I'm feeling fine...

[csziggy]

41. Apparently GPS can find your house

Not mine. My property is long and narrow and GPS (and Google Maps) points to the center of the property. The closest road to the center of my property is a cul de sac next door with no access to the property. The only access is the driveway that enters from the main road, which my address is on.

USPS, FedEx, and UPS (plus numerous delivery services) all have delivered to some random house on that cul de sac. DESPITE the fact that my address is on the main road, not on the cul de sac. Oh, and it doesn't help that the few that can deliver to the correct street deliver to the house across the road or to the one north since both those have street numbers that are one digit different than ours.

I've had workers and deliveries for our construction end up down that side road, too, even though I warn them and tell them we are the driveway on the main road NORTH of the cul de sac. A cement truck went down there and since the incline is pretty steep, they managed to dump cement on the side road, costing them $3000 in clean up - but I had warned them about the problem and they ignored me. The semi truck that delivered the ICF for our addition went down it and had to back up a quarter of a mile uphill. And then when they got to the main road, they had to back up another 1/6 mile since they turned the wrong way.

My husband has had to go out onto the road to wave down trucks that passed our driveway MORE THAN ONCE despite detailed directions and descriptions. These idiots are so wedded to their GPS or Google Maps, they can't look up to find an address in 6" reflective numbers on a huge mailbox, or the 4' x 6' sign with my farm name on it.

I've contacted Google more than once but their algorithm for their mapping just can't handle the fix. I put in the proper location for my house, but it still points to the middle of the property rather than the house, which closer to the main road than the cul de sac.

[k0rs]

43. Any Garmin...

...will lead you right to my house. I'm on 40 acres in the middle of nowhere and still no problem. Same with Google maps, Mapquest or any other mapping service. I feel your pain though. We have no RFD here, consequently mail must go to my PO Box. Getting anyone to understand the difference between physical address (UPS, FedEx) and PO Box (US mail) is apparently rocket science. Even commercial companies that use a PO Box for their own address will insist they cannot send bills to a PO Box!

[csziggy]

44. Yeah, got that problem, too

I have a PO Box for any important mail since my street box is not visible from anywhere on the property and is not secure. But some companies simply will not send to the PO Box and insist on mailing to the street.

I have read, but not tried it, that you can put down the street address of the post office where your box is, then your PO Box and things will get to you that way.

So deliver to:
k0rs
123 Post Office Road
PO Box 1234
Town, ST zip#

As I say, I haven't tested it. Instead for deliveries that cannot sit out in the weather (had a hard drive sit in the rain for two days since they didn't bring to the house and leaned it up against the gate post) I recently got an oversized mailbox - the one with the 6" numbers on it. Almost all packages fit inside it and they have gotten better about bringing really big ones to the house - when they can find it.

[DENVERPOPS]

40. Just think about this

If Trump and Dejoy had had their way, they would have destroyed the U.S. Postal Service and handed everything over to Fedex and UPS. And they were well on their way to doing just that.............

AND it would have been at a much much higher cost to the consumers, because the Corporations would have TOTAL control of another monopoly.........

I am sure Biden has his plate full, but I can't understand why he hasn't thrown DeJoy out and started trying to rebuild USPS back to where it was...........

For fun, Biden could ban the USPS from taking packages from UPS and Fedex for "last mile delivery".........Wouldn't that be fun to watch the bottom line of those two corporations while they were forced to deliver to ALL of Rural America instead of dumping that expensive and un-profitable task on the USPS.................And for extra fun, do it just before the Christmas season........LOL

Also, repeal the change of total funding of USPS retirement through 2075 in the next five years, or, better yet force ALL US Corporations to do likewise.....

The simplest defitiniton of Fascism is the merging of Government with Corporations. We are already 99% there folks.......

[former9thward]

68. Maybe you should get your facts straight.

Although since you think we are 99% to fascism I am not optimistic.

The post office is not required to do "last mile delivery". They do it because it IS profitable for them. The post office is going to all mailboxes anyway so it does not cost them extra to take third party packages. It also creates efficiency for companies like UPS and Fedex so it is a Win-Win for both sides. BTW it was Trump who attacked the post office for last mile delivery because he hates Amazon.

All companies are required to pre-fund retirement under the ERISA Act. The bill requiring funding by the post office was passed by Congress in 2006. It had a ten year window which expired in 2016. Starting in 2009 Congress waived the yearly funding requirement and the post office stopped making payments. So that can't be blamed for any cash shortage on the balance sheet because they are not paying.

[seta1950]

42. I'm so sorry

All that stress can’t be good for you.
They want to get rid of USPS allow fedex to take over😒

[lunatica]

50. It's turned into a fighting revolution

You’re right not to put up with that shit! Let them lose customers or get with the times.

[cstanleytech]

52. Your story is why I refuse to change to Humana's online pharmacy

as I do not trust any of the shipping companies anymore.
Before Covid and Dejoy taking over USPS I might have been willing to use their service but not anymore.

[TrevEB]

53. The alternatives are as bad or worse

There was a time when UPS was awesome and FedEX was nearly as good.
Now, probably Amazon delivery drivers and USPS are decent while the rest leave much to be desired.

UPS best play:
You are sitting at home waiting for the package to arrive, you see the truck on your street via tracking app. The clock clicks down to 8pm.
Then….. Were sorry, no one was home to receive your package. Rescheduled for tomorrow.
Grrrrrrhhh!
You call, you complain.
Were sorry, your package has been sent back to the sender.
Message received UPS.

[panader0]

54. Courier

[demtenjeep]

61. sorry

missed that in my anger

[demtenjeep]

61. sorry

missed that in my anger

[catrose]

67. I'm so sorry. I hope SOMEBODY does better next time.

I'm not sure the other company is any better. Friends sent me some Omaha steaks, and UPS pitched it in my neighbor's front yard (1/4 mile away here in rural parts) in the 100 degree heat. Another time, my company insisted on sending computer equipment to my home address instead of my PO box. UPS put the box in a plastic bag and tied the bag to a tree rather than go down my admittedly never-ending driveway.