Can anyone help me with computer issues?

[polmaven]

During a ZOOM call this morning, I was able to hear all the other participants, but they could not hear me. This is the first time that has happened with the same group.

[brooklynite]

1. Either you were muted, or you never set up the call to use computer audio

[polmaven]

2. I did not initiate the call, just joined it.

It was on a ZOOM call for remote church service. Every other week all has been well, but not today. If it was somehow muted, how do I change that?

[Hugh_Lebowski]

4. Right at the beginning of zoom calls a window pops up with a couple buttons

and one says 'Join call with Computer Audio' or thereabouts. Maybe you accidentally clicked the other option, to join w/o computer audio.

Do you use a headset to talk on zoom? If so there could be a button on the headset you had engaged to mute, perhaps on accident.

And then within zoom, there's an option to mute yourself whenever you want.

Chances are it's one of those three things.

Are you using a computer or phone for this? If a computer, PC or Mac?

[polmaven]

5. Using my lap top...

I checked the mute button. I am going to discuss with a computer person at X-Finity tomorrow, I guess....Thank you very much for your help!!

[JustABozoOnThisBus]

7. There's a "mute" icon in the zoom frame (mine is lower left), as well as "mute" button on the laptop

But, how do you know they couldn't hear you? Maybe they were all ignoring you.

(Just kidding)

[SheilaAnn]

3. Go to Computers and Internet. I swear they're geniuses over there, they've saved my untechy self so

many times and do it without making me feel like a dumbass..LOL.

[TreasonousBastard]

6. I occasionally have the same problem. I click on Computer Audio and sometimes no one can hear me...

when I talk.

Other times it works just fine.

Still haven't figured out the problem, but kinda assume that between Win 10, Zoom software, and the audio driver, once in a while some setting gets screwed up.

You could spend the time going through Windows settings, and then Zoom settings (assuming you use Windows) and maybe get lucky.

[Hekate]

8. Go to this DU link for all things computer

https://www.democraticunderground.com/?com=forum&id=1092