A month long saga finally draws to a close...

[Prisoner_Number_Six]

Four weeks ago I went into my apartment complex office to file a maintenance work order- my air conditioner, which is mounted in the ceiling of my bathroom, was dripping water onto the floor from the ceiling air vent.

Maintenance never came.

A week later I went back in to find out what the delay was. They wanted me to... you guessed it... fill out a maintenance work order. I told them I had no intention of doing so- I'd filled one out and where the hell was it? They promised me a maintenance man would come by later in the day to look at the problem.

Maintenance never came.

I was getting pissed off.

A few days later (I'm a busy man) I went back and repeated the routine, and was ignored yet again. Two days later I went back in and basically began yelling. They FINALLY sent a real maintenance man to look at the problem- he said he'd have to replace the fan motor. Cool. Superman springs into action at last.

He never came back.

I went in one more time and we danced again to the same tune. Were they TRYING to turn this place into a slum??? Apparently so. Does anybody REALLY work there? Apparently not.

THIS time I called the REAL property managers- they're in Austin, Houston, or some such city. I told them what was going on, and that it had passed the realm of inconvenience and into the realm of personal insult. Of course, nobody was there and I had to record my rant into their answering machine.

Later that afternoon the maintenance man suddenly showed up and began working on my bathroom, which had long since turned into a rain forest- the entire ceiling was dripping, having become so water logged the plaster was crumbling. Water was running down the walls and into the light fixture. I was scared to step onto the wet floor for fear of electrocuting myself. Something that had been an easy fix had turned into a disaster. NOT my problem.

Five minutes after he arrived I got a call from the woman I'd left the message for. She told me she'd begun the process of raining fire and brimstone upon the leasing office, and my bathroom WOULD be fixed posthaste. Great! I had never met her and I'd instantly fallen madly in love with her. She told me she was going to have a sitdown meeting with the local office and find out what the hell was wrong with the maintenance department.

Today, finally, the air conditioning was fixed. The ceiling has stopped leaking. The floor is dry again. I can wipe the stains off the bathroom mirror. I can use my sink again! I can... sit... in peace.

Of course, the ceiling is still damaged, but I've been promised it would be repaired as soon as it dries out...

My bet- perhaps in a month??? :cry: :cry: :cry:

[NV Whino]

1. you have to understand...

that they outsourced the maintenance to India and it took them a while to fly in the technicians.

[Maraya1969]

2. Remember the lesson. If you want something done go to the top.