Reply #68: Agreed, with the stipulation...

[Orrex]

That our beleaguered narrator's tale is accurate (and, I confess, I have my doubts as to the veracity of his account; aspects of it simply don't ring true).

But let's say that everything happened as he reported it. In that case, the store manager was certainly wrong to detain him even through use of such "passive" force as simply getting in his way.

Alas, until we see the store's surveillance video or otherwise obtain an unvarnished account of the episode, we have no reliable evidence to support the contention that he was held against his will.