Reply #131: Hate's a pretty strong emotion

[Susang]

Usually doesn't just go away. Anger, dislike, negativity all tend to be transient, but true hate is far stronger than that. Perhaps if you are feeling hate for DUers, you need a break? I deal with thousands of people on a daily basis, via email and telephone. Sure they piss me off. I'll scream at my computer, yell at the telephone, but I always remember that they're just people and my customers to boot. They deserve more from me than disrespect, even when I get disrespect and anger from them. First, it's my job to treat them that way; second, they often are right. It's my duty to be more than fair and try to make them happy (within reason). It is my job. It's what I get paid for.