Reply #7: I never give my CC# or SS# out over the phone to anyone. period.

[tridim]

I hope you dont either!?

They said they needed that info to access my account, which was a bald faced lie. They pulled up my account just fine (after 6 tries) with just my name and email address. I yelled at them because I caught them lying to me.

They hung up on me because I was persistent about hard copy verification of promises.

With all due respect you can shove your post, you sound like the problem. You're certainly not the solution.