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The New DU. Reply #14: Where do you get the idea that 800 service costs a $1 a call? Try a nickle maybe.
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Statistical
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Thu Jan-14-10 07:08 PM
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| 14. Where do you get the idea that 800 service costs a $1 a call? Try a nickle maybe. |
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Edited on Thu Jan-14-10 07:10 PM by Statistical
Even small business can get 800 service for around $0.05 to $0.10 a minute with 6 second billing.
A large organization like 700 club likely has rates in the $0.02 to $0.03 range.
Figure slightly more than minimum wage for customer service people and they likely will cut you off in a rant within 2 minutes.
Say $8 per hour = 60 minutes = $0.13 per minute. Maybe you get 2 minutes of time out of them. So make it quarter tops.
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