Reply #19: my email and their response... clearly my actual email was not read

[Doctor_Horrible]

I have been a VERY loyal customer of your company for a number of
years. I have just learned that UPS is advertising during a
television show hosted by Glenn Beck on the Fox News Channel. Lately,
his statements and behavior have been cause for deep concern.
Examples include his characterization of President Barack Obama as a
racist and also joking about putting poison in House Speaker Nancy
Pelosi's wine glass. Are these consistent with the views of UPS? If
so, my use (and payment for) your services will end immediately. My
sister has sent a similar email to you and received a response from
UPS that contained this sentence: "Occasionally, our advertising ends
up near polarizing content. If we find that this becomes a consistent
pattern, we will re-evaluate our commitment to particular programs or
networks." I can assure you that the content of Mr. Beck's show has
reached not only a consistent, but CONSTANT pattern of polarization.
This is not a case of my disliking a program that promotes a different
viewpoint; rather it is an unwillingness to either directly or
indirectly support behavior that I believe to promote hateful and
disrespectful behavior. If you continue to provide funding for Mr.
Beck's platform, I will no longer provide funding for your services.



The response that came at 3:55 this morning...
hank you for your e-mail regarding our recent advertising on Fox. We value your input and take your comments very seriously.

UPS is very sensitive to the type of television programming with which we associate our messaging. While our advertising schedules are purchased months in advance, we work with our agencies to monitor programming for offensive, inappropriate or controversial content as our schedules run. We do not, however, always have complete visibility into which programs will be promoted in purchased shows.

Occasionally, our advertising ends up near polarizing content. If we find that this becomes a consistent pattern, we will re-evaluate our commitment to particular programs or networks.

Please contact us if you need any additional assistance.

Rachel H.
UPS Customer Service