Reply #1: For starters, I would lose the Norton AV.

[unhappycamper]

Go with AVG free edition - download at bottom of this page. AVG picks up things that Norton and McAfee miss.

After you uninstall Norton, install AVG - don't forget to update the signature files. Run a full scan on everything.

After that's done, if you're running Win2k or XP, download a freebie copy of ewido anti-malware here. Do not forget to update the latest scanner files.

If you don't have SpyBot S&D installed, get it here. During the installation process, make sure you install TeaTimer & go thru the inoculation process. (TeaTimer notifies you when something tries to make registry changes. You have the option to OK or deny the change.)

Finally, if you don't have a firewall or use the Windoze firewall, consider installing the freebie ZoneAlarm firewall. Get it here.

PM me if you have questions. Good luck.