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Okay, I have gone through a complete system reinstall... that took around 18 hours to fully complete. I completely wiped my hard drive clean, installed avast and adaware. My system is completely free of virus and worms and trojans.
So... here is my problem.
When I start up my computer (Toshiba Satellite 6 months old) The first thing that happens is I get a message saying that the Windows Defender interface has stopped working and has to close down.
I also cannot open up any images by double clicking them or access the System Folder or Performance Information areas in the control panel without explorer restarting. And of course, that means I cannot access them.
Now, it was working fine, so I set a system restore point and everything worked perfectly. So, I installed one other program (that was previously working perfect) and that's when the problems began this time. So, I did a system restore to before I did the installation, and it removed it. However, the program that I installed prior to that, which worked before, now doesn't work either.
This whole scenario has played out three times now. And of course, my toshiba flash cards don't work either.
So... since I'm worm/virus free, I am wondering if this has to be a hardware issue. Do you know of any EASY TO USE free programs I can use to check what is going on?
I'm not very good with the technical aspects of computers, so I need something that will just scan my system and tell me where the erros is. The toshiba people have been no help. They just told me to do a system restore.... At least i think that's what she said... She's somewhere in India I think.
Any help would be greatly appreciated.
Here are the error reports
Flash Cards:
Problem signature Problem Event Name: APPCRASH Application Name: TCrdMain.exe Application Version: 2.0.0.6 Application Timestamp: 47958c48 Fault Module Name: gdiplus.dll Fault Module Version: 5.2.6001.18065 Fault Module Timestamp: 48180344 Exception Code: c0000005 Exception Offset: 0002c45b OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 8654 Additional Information 2: b7ad9fe7b1c10342b4a0169e35a18b02 Additional Information 3: 3d30 Additional Information 4: 7b2d29fd4257fb5fa0455d8525790e51
Extra information about the problem Bucket ID: 1025272779
Defender:
Problem signature Problem Event Name: APPCRASH Application Name: MSASCui.exe Application Version: 1.1.1600.0 Application Timestamp: 47918de2 Fault Module Name: gdiplus.dll Fault Module Version: 5.2.6001.18065 Fault Module Timestamp: 48180344 Exception Code: c0000005 Exception Offset: 0002c45b OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem Bucket ID: 921729680
Explorer:
Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6001.18164 Application Timestamp: 4907e242 Fault Module Name: gdiplus.dll Fault Module Version: 5.2.6001.18065 Fault Module Timestamp: 48180344 Exception Code: c0000005 Exception Offset: 0002c45b OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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