21. She would have had to be moved to a higher echelon
like district or region level. At Starbucks store level, EVERYONE in there, from the newest peon to the store manager, does barista duty. And they haul ass back there when it's busy.
People in a rush plus hot liquid plus a trip hazard equal an unsafe work environment...I can just imagine the lawsuit from an employee who tripped over her stool and did a nose-dive into a cup of near-boiling coffee.
What I don't understand is why they hired her in the first place.
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