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srican69

(1,426 posts)

3. If I were the program manager .. I would have had a phased roll out ...

Reply to steve2470 (Original post)

Tue Oct 1, 2013, 05:21 PM

Oct 2013

If a system is designed for a certain peak load .. then it is my responsibility to ensure that

a) peak load is realistic

b) if not, either add servers or manage traffic

---

Apart from performance issues - there were functional issues too -

1) Drop boxes weren't getting populated
2) Data wasn't being persisted ( I had to reenter data after supposed having 'saved' it)
3) Data was wrongly persisted ( My wife's SSN showed up in my daughter's SSN box) when I came back to the site...

and this is just ME ( one data point) ... now imagine this with 2.8 million users .... I bet there are going to weeks of ALL-nighters with IT folks fighting post-production fires

so there you go ...

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Highlight:

poll for IT people about performance of healthcare.gov [View all] steve2470 Oct 2013 OP

bump nt steve2470 Oct 2013 #1

humpty bump nt steve2470 Oct 2013 #10

last bump nt steve2470 Oct 2013 #24

The NY State site RoccoR5955 Oct 2013 #2

2M logins, amazing..... I'm sure the main healthcare.gov site is even more swamped nt steve2470 Oct 2013 #5

If I were the program manager .. I would have had a phased roll out ... srican69 Oct 2013 #3

is load balancing expensive ? I have been assured that it is not difficult to implement nt steve2470 Oct 2013 #4

what do you when all your servers are under full throttle? .... load balancing only applies srican69 Oct 2013 #6

ah ok, so they need to add a lot more servers, correct ? nt steve2470 Oct 2013 #8

Probably not Ohio Joe Oct 2013 #13

thank you for your informative input ! nt steve2470 Oct 2013 #14

To get an idea of how well it actually is going... Ohio Joe Oct 2013 #15

I'm glad we have your professional perspective here steve2470 Oct 2013 #18

They should have used Microsoft's Azure VM servers TheGunslinger Oct 2013 #22

The front end webservers are likely not the bottleneck Trekologer Oct 2013 #23

"load balancing only applies when you have spare capacity."... No Ohio Joe Oct 2013 #12

You kidding? I thought it would be crashing every which way today. Xyzse Oct 2013 #7

I can't say I'm at all surprised. denverbill Oct 2013 #9

I think that overall, I called it pretty close yesterday... Ohio Joe Oct 2013 #11

Despite the problems I'm having, personally, something *did* impress me very much... Roland99 Oct 2013 #16

yea I thought that was smart also nt steve2470 Oct 2013 #17

Other ... I have healthcare from my employer and don't need to be hitting that site MH1 Oct 2013 #19

No worse than rollouts for any major game or MMO.. SomethingFishy Oct 2013 #20

the NSA is no doubt laughing their asses off Enrique Oct 2013 #21