Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

General Discussion

dballance

(5,756 posts)

14. Well, no surprise why they're struggling to stay in business then is it?

Reply to kiva (Reply #11)

Sat Feb 2, 2013, 06:02 PM

Feb 2013

Sorry I'm not surprised that way their initial response. Frankly I expected UPS to ask me to take the packages to their terminal.

Pay money out of your own pocket to help rectify their mistake. That's rich. Given their obvious level of competence there is no telling how long, if ever, they would've gotten the credit on to your bill. I could easily see the phone getting "lost" in transit, never delivered so them not crediting you.

Edit history

Please sign in to view edit histories.

24 replies

= new reply since forum marked as read

Highlight:

I Am Thoroughly Disgusted w/ Amazon and UPS [View all] dballance Feb 2013 OP

Had a problem with UPS shipping in the Spring Sherman A1 Feb 2013 #1

Thanks, I'll try that. /eom dballance Feb 2013 #4

good idea. too bad people have to resort to such things, but that's what you get when you HiPointDem Feb 2013 #5

I'm waiting on an Amazon book order Viva_La_Revolution Feb 2013 #2

kr. HiPointDem Feb 2013 #3

How far is the intended customer i.e. how bad did they eff up? Miles or States? JaneyVee Feb 2013 #6

I Have No Idea. dballance Feb 2013 #10

There was no address on the shipment? JaneyVee Feb 2013 #12

Yes, MY Address dballance Feb 2013 #15

Ahh, I see. Sounds fishy. Make sure your account wasn't hacked & credit card info. JaneyVee Feb 2013 #16

I've called Amazon before... pipi_k Feb 2013 #7

I have a phone number for Amazon costumer service darkangel218 Feb 2013 #8

So, that's where my books went! cbayer Feb 2013 #9

Well "Just Keep It" Says a LOT for How Big Their Margins Must Be dballance Feb 2013 #13

I does say that. It also says that shipping costs are a big piece of cbayer Feb 2013 #17

Ordered a phone from T-Mobile a couple of years ago. kiva Feb 2013 #11

Well, no surprise why they're struggling to stay in business then is it? dballance Feb 2013 #14

What I thought at the time. kiva Feb 2013 #22

Yep, I Typically Get Really Good Info here on DU. /eom dballance Feb 2013 #23

I don't see where UPS is the problem. cloudbase Feb 2013 #18

The Problem with UPS is they Told Me They Would Do Something and Didn't dballance Feb 2013 #20

It may not be Amazon - it may be a problem between the Amazon and UPS systems BattyDem Feb 2013 #21

Amazon.com's customer service has always been very helpful to me BattyDem Feb 2013 #19

Someone else JustAnotherGen Feb 2013 #24