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In reply to the discussion: unbelievably frustrating shopping experience at Lowe's yesterday [View all]old soul
(12 posts)46. "No right?!" You cannot read into someone's mind.
The person might have been rolling his eyes because of his own insecurities. The answer is not to go off on him/her--you can either ask for another associate or simply walk out. But a big box store is not high on customer service. It's like getting pissed at a Wal-Mart worker.
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I think it would have been kind of you not to lecture him and to accept his shortcomings and move on
NYC_SKP
Aug 2012
#3
If you're even asking this question, it's doubtful I can explain to your satisfaction.
NYC_SKP
Aug 2012
#12
Good for you for not putting up with the crapola from the Lowes salesperson. As for Bosch,
byeya
Aug 2012
#29
first to be peaceful, last to be angry: doesn't seem to explain why you attacked the OP in post #3.
DisgustipatedinCA
Aug 2012
#94
The customer is always right. I didn't think the "Made in USA" request was out of line in this
MADem
Aug 2012
#117
In addition to admitting her name calling in the OP, she expanded upon her name calling in post #12:
AnotherMcIntosh
Aug 2012
#121
This is great! This is a great way to convey how fragile we all are at times...
midnight
Aug 2012
#130
no, she didn't get angry at him for decisions made by corporations but his response to her
JI7
Aug 2012
#72
I hope you are kidding because it sounds like you're saying that you're better than them.
NYC_SKP
Aug 2012
#67
I have to agree. I guess it feels good to get someone in trouble or even fired...
Walk away
Aug 2012
#88
Just remember we are hearing just one side of the story, the one from the person who...
NYC_SKP
Aug 2012
#92
I don't care if it's a SERVICE WORKER or the CEO, you get rude with me and it's on. 100%.
Zalatix
Aug 2012
#110
"I found particularly disturbing the comment about using the electric cart as a weapon."
demwing
Aug 2012
#105
Yeah, let's bash the OPer for thought crime, not the person who was being incompetent and rude!
Zalatix
Aug 2012
#111
yeah, but what if there i no worker, what if she never went to Lowes ? maybe she has a mental proble
JI7
Aug 2012
#157
My point is, I worked in customer service back then. You didn't do that and keep your job.
Zalatix
Aug 2012
#200
When I was a teenager working at Good Guys, I rolled my eyes at a customer once.
Zalatix
Aug 2012
#118
If you are going to work in sales, you learn your products. You never, and I mean NEVER, roll your
appleannie1
Aug 2012
#160
I wish I could have been there with you...You, he and me would have learned a lot.
Tikki
Aug 2012
#21
If the alternative were buying a Bosch machine made in Germany by union labor vs. one made by
pampango
Aug 2012
#177
How did the salesperson's condescension reveal him to be a Tea Party member?
Bertha Venation
Aug 2012
#33
On what factual basis do you claim that he is a "relatively new returning troll"?
AnotherMcIntosh
Aug 2012
#139
If you had any factual basis for saying that he is a "banned troll," you would post it.
AnotherMcIntosh
Aug 2012
#141
1. You didn't denigrate teabaggers. You denigrated a minimum-wage worker who allegedly "rolled his
AnotherMcIntosh
Aug 2012
#205
Her comment that she was only buying American was a political statement of itself.
Honeycombe8
Aug 2012
#187
she was talking about a product she wanted to buy, i twas after he rolled his eyes
JI7
Aug 2012
#214
I don't wanna argue about this. Doesn't matter. But OP says he rolled his eyes when she told him
Honeycombe8
Aug 2012
#216
i have worked in sales for low wage also that's why i have no sympathy for this guy
JI7
Aug 2012
#217
Keep in mind that something assembled here might be done by prison labor.
Spitfire of ATJ
Aug 2012
#41
"If we brought back labor in prison, we'd see a lot less people in prison."
Spitfire of ATJ
Aug 2012
#69
We really like our Bosch dishwasher. Quiet, efficient, does a nice job. nt
Cognitive_Resonance
Aug 2012
#66
it would be different if he made a mistake, but this was his overall attitude towards someone
JI7
Aug 2012
#73
The OP went in there with a foreign-made-goods chip on her shoulder, ready to fight.
NYC_SKP
Aug 2012
#77
I see it as one more self-congratulatory "I-put-a-Freeper-in-his-place" post.
AngryOldDem
Aug 2012
#79
Except she didn't say he was a kid. Most appliance salesmen I've dealt with have been older. nt
Honeycombe8
Aug 2012
#188
The "buy 'Murican" is the freeper position, usually. That's what's ironic. nt
Honeycombe8
Aug 2012
#186
True enough. Except she didn't say he was a kid. Most appliance salesman I've dealt with have been
Honeycombe8
Aug 2012
#189
You put the nail on the head what is wrong with businesses these days. I always worked in customer
jillan
Aug 2012
#108
Yes it is. I'm nearly 60 and have never had a salesperson / customer service type roll their eyes
progree
Aug 2012
#87
I don't agree that she started out wrong - she might have, but I don't see that in the OP
progree
Aug 2012
#99
I don't agree. Sorry. Like I said, I never have gotten an eye roll response or any such nt
progree
Aug 2012
#190
If the worker at Lowes doesn't know the requirements of the job, maybe he should...
BlueJazz
Aug 2012
#84
If you had already done your research why hadnt you gone online and have them
cstanleytech
Aug 2012
#85
Nope, they ship the items to the stores then delivery them for free or atleast they did when
cstanleytech
Aug 2012
#142
I guess that could be it though its odd since dishwashers are pretty much the same in fuction
cstanleytech
Aug 2012
#166
so many of us have held some kind of service job a good part of our lives.
mountain grammy
Aug 2012
#100
I know that this is only a small part of what happened but Lowes has a reputation for being
jillan
Aug 2012
#115
You bring up some really good tips about shopping.... I'm sorry to hear about this salesperson's
midnight
Aug 2012
#125
Poor guy might have been having a bad day, but with any luck, he's fired now
apples and oranges
Aug 2012
#131
in the chick fila case the guy started it, so even if she had been rude to him after he started it
JI7
Aug 2012
#154
I'd suggest you do all yr purchasing online and do an anger management course...
Violet_Crumble
Aug 2012
#182
You were right to go to the manager. I've been in sales and we all know that being rude is...
JVS
Aug 2012
#183
Hope you didn't tell him you are a Democrat. Perhaps your own computer searches BEFORE
txwhitedove
Aug 2012
#194