Computer Help and Support

Baitball Blogger

(46,705 posts) Thu Apr 9, 2015, 12:49 PM Apr 2015

How do I get through Gmails labryinth to contact their techs for support?

Everything is based on their established help forum but if your question cannot be found in their labyrinth, it does not automatically give you an easy way to ask a novel question. Their form sheets require message-ids to connect to email problems, but I have a question to ask before I set up an account.

3 replies

= new reply since forum marked as read

Highlight:

How do I get through Gmails labryinth to contact their techs for support? (Original Post) Baitball Blogger Apr 2015 OP

Good luck on that. madfloridian Apr 2015 #1

And to think I once had a direct line. Baitball Blogger Apr 2015 #2

if your question is not too personal or sensitive, maybe one of us can help ? steve2470 Apr 2015 #3

madfloridian

(88,117 posts)

1. Good luck on that.

Reply to Baitball Blogger (Original post)

Thu Apr 9, 2015, 01:16 PM

Apr 2015

I have tried for over a year to get answers from Google and Firefox about why I can not log in to my gmail on Firefox. I have to use IE to read my gmail and log in to You Tube.

Baitball Blogger

(46,705 posts)

2. And to think I once had a direct line.

Reply to madfloridian (Reply #1)

Thu Apr 9, 2015, 02:19 PM

Apr 2015

A tech who came in to work on a system gave it to me when he couldn't find the right gmail configs and I actually spoke to one of their gmail gurus. They are extremely helpful if you can find one.

steve2470

(37,457 posts)

3. if your question is not too personal or sensitive, maybe one of us can help ?

Reply to Baitball Blogger (Original post)

Thu Apr 9, 2015, 03:13 PM

Apr 2015

I've been using Gmail since it was in highly valued beta (seriously, people were literally buying invites), and I'm not an expert, but I know a few things. I'm sure others here do also.

Reply to this discussion