Mon Jan 7, 2013, 08:02 AM

Ticketmaster's inaugural goof

Source: Politico

The event ticket behemoth was supposed to put tickets on sale for President Barack Obama’s inauguration on Monday but accidentally opened up purchasing on Sunday evening.

The company had to apologize to the site’s users.

“During testing of our email system tonight, you may have inadvertently received an invitation to purchase tickets for 2013 inauguration events, including the Inaugural Ball or the Inaugural Parade,” Ticketmaster said.

“Public tickets to these events were originally scheduled to go on sale tomorrow morning — you received the email tonight in error, and Ticketmaster takes responsibility for this mistake. However, a significant number of public tickets were purchased this evening, despite the early email. Ticketmaster will be in touch with any additional information. All public tickets are first-come, first-served, including those sold tonight. There is no guarantee that you will be able to purchase a ticket at any time. Thank you for your understanding.”

Read more: http://www.politico.com/story/2013/01/ticketmasters-inaugural-goof-85825.html#ixzz2HIJ5N6K9

6 replies, 1559 views

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6 replies	Author	Time	Post
Ticketmaster's inaugural goof (Original post)	Adenoid_Hynkel	Jan 2013	OP
This isn't their first time doing this on major events...	Earth_First	Jan 2013	#1
They have always sucked. nt	onehandle	Jan 2013	#2
ticketmaster is still around	PatrynXX	Jan 2013	#3
Has anyone, anywhere, ever had a good experience with Ticketmaster?	Brickbat	Jan 2013	#4
I have once	Tempest	Jan 2013	#5
There's a good reason they always finish high	SwankyXomb	Jan 2013	#6

Response to Adenoid_Hynkel (Original post)

Mon Jan 7, 2013, 08:45 AM

Earth_First (11,602 posts)

1. This isn't their first time doing this on major events...

It's happend to at least one PGA event and SEVERAL big-name, high-demand concerts.

Ticketmaster is the biggest racked in the music industry.

The whole ticketing industry is long overdue for an overhaul to take the complicity with the ticket agencies out of the equation and put the tickets back in the hands of the consumers.

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Response to Adenoid_Hynkel (Original post)

Mon Jan 7, 2013, 10:07 AM

onehandle (35,488 posts)

2. They have always sucked. nt

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Response to onehandle (Reply #2)

Mon Jan 7, 2013, 10:37 AM

PatrynXX (2,566 posts)

3. ticketmaster is still around

?? o_O they've bungled plenty of other things. zzz and been sued as well

ie I would not want them handling my demolition of any big building in a city..

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Response to Adenoid_Hynkel (Original post)

Mon Jan 7, 2013, 10:46 AM

Brickbat (14,423 posts)

4. Has anyone, anywhere, ever had a good experience with Ticketmaster?

Last edited Mon Jan 7, 2013, 10:47 AM USA/ET - Edit history (1)

ETA: This is a rhetorical question expressing one's fatigue with Ticketmaster, not a request for personal experiences.

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Response to Brickbat (Reply #4)

Mon Jan 7, 2013, 10:58 AM

Tempest (14,028 posts)

5. I have once

It was when I asked for a refund. Went smooth.

But it was because they gave me a ticket to a concert on a different date and in a different city than I asked for. I missed the concert because of them.

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Response to Adenoid_Hynkel (Original post)

Mon Jan 7, 2013, 03:59 PM

SwankyXomb (92 posts)

6. There's a good reason they always finish high

in Consumerist's Worst Company In America contest, and it's things like this.

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