I don't understand my wife's workplace. She is a home health aid and enjoys the new place
she works for. She gets 40 hours a week and don't penalized her for her Federal Grand Jury duty (which will be done in march! 
)
Anyways One thing she is confused about and I overheard her and a fellow co-worker talk about is that once a client request you you never see that client again. It seems that the girl who does the schedule can be a real SOB when it comes to certain things.
Now at this company my wife turns in a monthly schedule of days and times she can work and days she wants off. Some girls that work for the company complain they don't get enough hours but when you tell them you can only work 5 hours a day you aren't going to get 40 hours.
But my wife give them a 12 hour gap they can schedule her for and generally she may only request certain days off BUT that isn't being honored half the time. With my grandmother's illness she has been requesting Saturday's off so we can go down to see my Grandmother or if we do stay home to spend time and support me. This past week she was called by the girl who does the schedule to ask if she can please do them a HUGE favor and pick up hours during the evening. 2 hours.
She agree thinking they where in a bind. Friday she got her schedule and she is in the office to get her schedule and happened to bump into another co-worker -like my wife will work 40 hours or more if needed a week- anyways the co-worker requested Christmas day off and she was only given 38 hours this week. AND the best part was she only was schedule to work a half of days today. She knows about my grandmother and after they left the office she asked my wife if she wanted her to take the hours my wife was schedule today to help her out. My wife this week who volunteer to work christmas knowing some women have kids would like to have christmas day with them. She got an all day event Christmas + over 40 hours this week. This isn't the first time she requested time off and she has not been given it or talked out of it. And it seems you request certain things and sometimes she doesn't get a full 40 hours when the request wouldn't effect a 40 hour work week.
Now the main office is in Mercer county but at the satellite in our home town one of the coordinator was passing out the schedule and both my wife and the co-worker as well as another worker mentioned to this higher up that when people request them they never see the client. IF they tell this girl who does the schedule that if they mention they enjoy working a client they never see the client again.
This isn't the first time the higher ups in the office have heard this and they claim the are going to look into it but never seem to do.
Even the nurses who monitor and do supervisor visits have mention that it doesn't make sense. In a job where a person is there to help someone routine and comfort and trust are very important. It would be logical to assign people like my wife a certain few clients weekly because they are going to know if something is wrong with a client or not.
The clients have said in confidence they get frustrated as well and the schedule has been nasty to them when they request people.
My wife right now won't leave for two reasons
1st- this is one of the better places she has worked for
2nd- she enjoys all the clients.
Has anyone ever have a situation where a work place does something like that? Or you seem to have a supervisor who is purposely causing frustration. Granted my wife does complain a lot just once in a blue moon when he had hoped to do something.
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