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Are_grits_groceries

(17,111 posts)
Sun Feb 10, 2013, 06:11 AM Feb 2013

I took a friend to the emergency room at 3am Saturday morning.

Since I have become a vampire,I was up filing my fangs when the phone rang. When I saw the name on caller id,I knew this would not be a happy call whatever it was.

When I answered, I heard her gasping in pain and asking me to take her to the hospital. I live about 4 blocks away, so I threw on some jeans and such and raced over to her house.

When I got out, I could hear her moaning at the back door. I practically carried her to the car. I put my hazard lights on and took off. I know it's a small town because there was NOBODY on the roads. I went through 5 red lights after checking for oncoming cars or whatever.

As I am Pettying my way around town, she is doubled over and screaming at a couple of points. Whatever the hell is going on could range from deadly to extremely painful but not fatal. I talk to her as best I can.

So we get to the hospital and I run in and tell the mooks standing around that I have someone in my car who has back and chest pains who can't walk. They looked at me with no reaction and none of them made one move. I have dealt with this hospital before and the care has a wide range of care.

I so wanted to look around and ask them if I was in the Emergency Room or had I wandered into the 'I Don't Give A F***' Room by mistake. I bit my tongue because I needed their help, but I could feel the sparks in my hair starting.

A guard finally moseyed out to the car and helped her into a wheelchair. Not a medical person had made a move. He rolled her over to the window where you give the info and s****. Now mind you, she is moaning loudly this entire time. She lays her head down on the counter as they twiddle around and try to get her to sign whatever. She can't even hold the pen. Finally that's done.

At this point, my hair is on fire and I am about to bite my tongue in half. I am beyond the raised voice stage and into the deadliest look and voice I have. I know if they get pissed , it won't help but they are mooking around.

I mosey over to one of the medical peeps and with my death stare on quietly inform her that if my friend gets a lot worse or gawd forbid, doesn't make it, every single one of them will be talking to a lawyer. I told her I had a video of it on my camera phone. I had no such a thing but I had help my cell phone up like I was doing something.

That imperceptibly sped them up. I wanted to yell 'What the F*** is an emergency around here.' I have had to go to a hospital twice with major pain. I was immediately put on a stretcher and they were taking my bp and setting up an EKG. It turned out to be a kidney stone one time and inflamed rib cartilage the other. I didn't care if I died or not.

Finally they took blood and some vital signs. Then they rolled her back out into the waiting room. My friend is moaning, bent over, and holding a barf bag that she'd had to use. I am taking notes and names while talking to her. I am thinking that I have to have gone through some portal into another dimension.

It gets better. While sitting there, the medical receptionist or whatever she is asks my friend if she needs a new barf bag. My friend manages to nod so she goes to get one. She comes back and on the way picks up a trash can sitting in the waiting room. The barf bag is dropped in it while I am thinking 'She is not going to leave it in the waiting room. Tell me she isn't.' She did. I told my friend that she better not have any highly contagious illness or the fur would fly.

At this point, the pain subsided thank gawd. I am think kidney stone or something. She has had problems eating and with pain for a while. She is telling me the extent of it which she has kept from everybody. Her doctors don't appear to be in any hurry either.

Finally they roll her to a bed. Eventually the doctor finds his way in. He is very good with the listening hooha, but at this point I don't like anything. I smile though. They agree to do a CT scan. That was actually done fairly quickly. The doctor returned with the results not long after too.

It turns out she has a very large cyst on an ovary. She needs to go see her Ob/Gyn immediately to have it checked. The dreaded 'C' word was mentioned. Luckily she had an appointment Monday to see him.

She has had problems since JANUARY of 2012. Her GP an other doctors kept telling her to use antacids and more fiber. Why they had not done a CT scan before now is another medical mystery. I would like to lay waste to all of them.

At any rate, whatever is going on could still range from deadly to painful but treatable. I am a cynic and don't care for anything I have heard. We'll find out soon enough.

I may have misjudged and been out of line. I.Don't.Care!

She could use any prayers and thoughts. Me? I am way beyond help in that department.

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I took a friend to the emergency room at 3am Saturday morning. (Original Post) Are_grits_groceries Feb 2013 OP
Horrible newfie11 Feb 2013 #1
Sending good thoughts for your friend. Heidi Feb 2013 #2
Give yourself a couple of pats on the shoulder, and I'm wishing some luck over to your friend..(NT) FleetwoodMac Feb 2013 #3
Sounds like her GP diagnosed her with "Woman Problems" intaglio Feb 2013 #4
That's called "gynevision" missingthebigdog Feb 2013 #28
Absolutely. In case of any further emergencies, it might be worth traveling further to another Squinch Feb 2013 #31
I only wish it was that simple. Daemonaquila Feb 2013 #45
That's just terrifying! :^( GreenPartyVoter Feb 2013 #58
They got some of that from Freud. Any pain a woman has is Hysteria. Women are just nuts, see? freshwest Feb 2013 #80
I've had an experience like this davidpdx Feb 2013 #85
Jesus, this is horrible CountAllVotes Feb 2013 #5
Sad that we're the richest nation in the world with medical infrastructure this badly run. nt Selatius Feb 2013 #6
it is getting worse IMO CountAllVotes Feb 2013 #8
Personally, I think the ACA merely forestalled the collapse of the health care system. Selatius Feb 2013 #10
the rich don't have to worry about stupid things like Medicare CountAllVotes Feb 2013 #12
I agree that the ACA is just a bandaid on a festering wound. nt truebluegreen Feb 2013 #87
They did that to my daughter ... FarPoint Feb 2013 #40
This message was self-deleted by its author CountAllVotes Feb 2013 #63
Ohhh Boy... FarPoint Feb 2013 #65
yep sheer arrogance CountAllVotes Feb 2013 #66
I have a friend with MS. FarPoint Feb 2013 #70
The IV was put in "just in case" the doctor ordered IV something magical thyme Feb 2013 #48
It is fucked up CountAllVotes Feb 2013 #64
dispicable mrs_p Feb 2013 #7
I'm so sorry, agg Habibi Feb 2013 #9
Suspicious of anyone in severe pain Freddie Feb 2013 #11
I looked less than reputable, Are_grits_groceries Feb 2013 #13
This message was self-deleted by its author CountAllVotes Feb 2013 #20
I'm sensing you really are grateful for the successful outcome. FarPoint Feb 2013 #61
Something similar happened to me. hunter Feb 2013 #52
Wait, you're a vampire? Drunken Irishman Feb 2013 #14
Yep. Are_grits_groceries Feb 2013 #15
How's that work? Drunken Irishman Feb 2013 #16
My brother brings me what I need. Are_grits_groceries Feb 2013 #17
Blood probably has less calories. Drunken Irishman Feb 2013 #19
More protein too. nt. druidity33 Feb 2013 #24
I thought it was Grits for Southern vampires.... whistler162 Feb 2013 #46
Too thick. nt Are_grits_groceries Feb 2013 #51
du rec. nt xchrom Feb 2013 #18
I'll bet they thought that she was drunk SemperEadem Feb 2013 #21
Sounds like Jameson hospital in New Castle. I'll keep your friend in my thoughts. diabeticman Feb 2013 #22
Tip for the future. Separation Feb 2013 #23
As long as the insurance covers the ride - ambulance trips are VERY costly. geckosfeet Feb 2013 #26
I thought about that. Are_grits_groceries Feb 2013 #30
Good to know. Thanks. dkf Feb 2013 #42
Wishingthe best. Lucky there was an emergency room there at all, too bad for geckosfeet Feb 2013 #25
Took my landlord in with his hand sorefeet Feb 2013 #27
I hope it's treatable malaise Feb 2013 #29
Reading... greytdemocrat Feb 2013 #32
No - the entire experience in the emergency room malaise Feb 2013 #39
You are a good friend cate94 Feb 2013 #33
Exactly my thought--and I hope I can be as clear thinking as grits spooky3 Feb 2013 #75
As I read your story I kept thinking about my husband narnian60 Feb 2013 #34
Usually bodily emissions gets them to take someone out of the waiting area pretty quickly undeterred Feb 2013 #35
The triage nurse wouldn't let me back with my fiancé.... blueamy66 Feb 2013 #49
That's awful. undeterred Feb 2013 #50
Yeah it was awful. I knew what was wrong with him. blueamy66 Feb 2013 #53
they are disgusting people I agree! CountAllVotes Feb 2013 #67
I'm sorry. blueamy66 Feb 2013 #69
Best wishes for your friend siligut Feb 2013 #36
Thanks! Are_grits_groceries Feb 2013 #37
Exactly what I had in mind siligut Feb 2013 #38
Complaining to the hospital board won't scare the staff into kestrel91316 Feb 2013 #60
you can hope CountAllVotes Feb 2013 #68
Different medical culture I guess nadinbrzezinski Feb 2013 #41
Don't second guess yourself - you were spot on! Daemonaquila Feb 2013 #43
Your friend is lucky to have you for a friend. theaocp Feb 2013 #44
The American Medical-Industrial complex Strelnikov_ Feb 2013 #47
Will keep your friend in my prayers AndyA Feb 2013 #54
ok nt Are_grits_groceries Feb 2013 #57
Unbelievable! So much for the Hippocratic oath. :^( GreenPartyVoter Feb 2013 #55
You gave us all an important message riverbendviewgal Feb 2013 #56
No Doctors are not god, but boy howdy do they think they are. Sivafae Feb 2013 #62
+100000000 - and get a colonoscopy if you're spooky3 Feb 2013 #76
You should not have to put up with that kind of treatment. You can call the southernyankeebelle Feb 2013 #59
That's our fucked-up, private, for-profit, inefficient, expensive ProfessionalLeftist Feb 2013 #71
Where are you? I've never had anything like that kind of experience. nolabear Feb 2013 #72
I had a ruptured ovarian cyst one time. Blue_In_AK Feb 2013 #73
Me too. In fact I was misdiagnosed concerning that also back in the 70's. glinda Feb 2013 #88
I wasn't diagnosed right away either. Blue_In_AK Feb 2013 #89
Bless you for what you did - you are an amazing friend LiberalEsto Feb 2013 #74
99% of what happens in an ER or any other part of a hospital Warpy Feb 2013 #77
I posted this about staff cuts earlier: Junkdrawer Feb 2013 #79
We saw a huge increase in hospital acquired infections Warpy Feb 2013 #81
As I said on the linked thread, a bonus-mad upper level admin destroyed.... Junkdrawer Feb 2013 #83
The same thing plus new guidelines Warpy Feb 2013 #84
Wonder how many other once proud American "industries".... Junkdrawer Feb 2013 #86
I know that any ER has a lot of things going on that I can't see. Are_grits_groceries Feb 2013 #90
Please let us know how this goes Lithos Feb 2013 #78
Because ovarian cysts "don't hurt" is the commonly accepted bullshit REP Feb 2013 #82
OK, I know this isn't meant to be funny but, Le Taz Hot Feb 2013 #91
I hear these things and I wonder if we have the full story... ReverendDeuce Feb 2013 #92
That's debatable to some. Are_grits_groceries Feb 2013 #93
My opinion... Rider3 Feb 2013 #94

intaglio

(8,170 posts)
4. Sounds like her GP diagnosed her with "Woman Problems"
Sun Feb 10, 2013, 06:52 AM
Feb 2013

Because for years doctors have discounted what women are saying rather than, you know, actually doing there job.

Oh, and I first heard about that from my father who loathed that sort of lazy medical practice in his colleagues.

missingthebigdog

(1,233 posts)
28. That's called "gynevision"
Sun Feb 10, 2013, 09:12 AM
Feb 2013

It is an amazing phenomenon in which any symptoms complained of by a woman are automatically attributed to some issue with the female anatomy.

The behavior of the staff in this case was beyond reprehensible. Any mention of chest pain should have gotten her hooked up to an EKG, then whisked away for chest X-ray. Only after ruling out heart or lung involvement should they have moved on to other possibilities. The fact that she has an ovarian cyst does not mean that was causing her symptoms.

Squinch

(50,949 posts)
31. Absolutely. In case of any further emergencies, it might be worth traveling further to another
Sun Feb 10, 2013, 09:27 AM
Feb 2013

hospital if there are any available within a reasonable distance. It sounds like the extra trip might be less than the wait time in this dump.

Can't believe the merest mention of chest pain didn't galvanize them.

 

Daemonaquila

(1,712 posts)
45. I only wish it was that simple.
Sun Feb 10, 2013, 11:40 AM
Feb 2013

Sorry, I have to disagree. With thousands of clients mistreated over the years, gender, symptoms, and body parts have little to do with it. Rather, some medical staff look for a minor complaint with similar symptoms and try to write it off as that and boot the patient out without any work up that might prove them wrong. I've seen a bleeding incision (internal) and peritonitis (in a male) written off as gas. Heart attack (both genders equally) discharged with a diagnosis of reflux. Seizures, stroke, and even relatively advanced syphillis (both genders) sent away without workup as migraines. A bleeding aorta (female) and sepsis (male) sent home as routine post-surgical pain. While men and women may receive different interpersonal treatment, which is unacceptable, the malpractice is equally received by both... and it's rampant.

freshwest

(53,661 posts)
80. They got some of that from Freud. Any pain a woman has is Hysteria. Women are just nuts, see?
Sun Feb 10, 2013, 08:42 PM
Feb 2013

It's infuriating and makes women not go to get treatment. Why bother when you will be humiliated and sent away?

davidpdx

(22,000 posts)
85. I've had an experience like this
Sun Feb 10, 2013, 10:00 PM
Feb 2013

Well not me, but it was my girlfriend at the time (I was with her). This was way back when I was in college. This actually did have to do with her menstruation as she got really bad cramps. I had been watching her for some time just doubled over crying and finally told her I'm taking you to the hospital. The doctor was a real dick and I was quite pissed. As a male I gained a better understanding of just how much pain women go through.

CountAllVotes

(20,870 posts)
5. Jesus, this is horrible
Sun Feb 10, 2013, 06:53 AM
Feb 2013

And as far as I can tell, these morons at the ER could have given a sh*t about your friend. As for your friend, I hope they find out what is wrong with her.

It could be an ovarian cyst which is a very painful thing.

Thank god it was not diverticulitis and the pain was the sort that required immediate surgery!

As for your friend I wish her the best and she is very lucky to have a friend like YOU! to you and one for your friend too ...



CountAllVotes

(20,870 posts)
8. it is getting worse IMO
Sun Feb 10, 2013, 07:22 AM
Feb 2013

The whole health care system is going to hell in a handbasket!

Many changes this year for me and none of them are any good at all UNLESS you happen to be a member of the upper crust!

I'm sickened by the care people receive and the greed the goes with the care that is/is not received. I recently had an ER bill myself, $3,000.00 and I was given ONE pain pill and they put an IV in me for no damn reason at all but to DRAW BLOOD . Bastards, all of them. Greedy fucking bastards that have zero compassion for anything close to be human. Bunch of perverts on top of it IMO. again.





Selatius

(20,441 posts)
10. Personally, I think the ACA merely forestalled the collapse of the health care system.
Sun Feb 10, 2013, 07:27 AM
Feb 2013

Instead of the whole system going into systemic shock and then crash in about a decade, it'll be two decades, maybe three. At that point, people would be screaming either for a Public Option, which was deleted in the Senate negotiations, or all-out Medicare For All because the system would become so prohibitively expensive for every day people. Of course, the rich could afford to pay for good medical care at any rate, but middle class folks would get treated the same way as the poor and destitute would. It seems, sadly, the only respect people get in a system dominated by money is determined by the quality of attorney you could afford to have on retainer.

CountAllVotes

(20,870 posts)
12. the rich don't have to worry about stupid things like Medicare
Sun Feb 10, 2013, 07:33 AM
Feb 2013

I'm seriously wondering how much longer Medicare will be around. Every year it is less and less benefits and bigger costs.

As for Medicare D, that right there is the biggest rip-off of the lot. I've yet to see such refined greed in my life time.

We need Healthcare for All, screw this Medicare for All crap. It is not so damn hot, believe me!




FarPoint

(12,368 posts)
40. They did that to my daughter ...
Sun Feb 10, 2013, 10:33 AM
Feb 2013

Started an IV with a blood draw. The nurse was nice...only one stick. They do the IV since they have to stick anyways for blood..may as well have the IV ready if needed. Made sense.

Response to FarPoint (Reply #40)

CountAllVotes

(20,870 posts)
66. yep sheer arrogance
Sun Feb 10, 2013, 03:21 PM
Feb 2013

My personal physician did not like this one bit and advised me to contest the whole episode. They did not even bother to send the results of 7 huge blood draws to my doctor and there seems to be no record of this event. I have the bill that was paid by MEDICARE who I also contacted and told them that my physician told me that this should have never been done to me and that it was unethical, esp. being I never got the ultrasound done and still have not had it done as of this writing.

It sickens me and no, I'll never to go the ER again out of FEAR that they will try to do this to me again.

I hope I just die. That would be a far better solution as far as I am concerned.

Living with MS is not easy and as I'm aging it is getting worse.

I lost the hearing in my left ear a few days ago and no, I'm not going to the damn ER because of them and all of their needles. is damn sight right.

FarPoint

(12,368 posts)
70. I have a friend with MS.
Sun Feb 10, 2013, 04:17 PM
Feb 2013

Last edited Fri Feb 15, 2013, 09:35 PM - Edit history (1)

They give a drug called Tysarbi once a month at the clinic. She said it is her life line.

 

magical thyme

(14,881 posts)
48. The IV was put in "just in case" the doctor ordered IV something
Sun Feb 10, 2013, 12:15 PM
Feb 2013

They draw blood once they've put it in so they won't have to stick you again.

I know it is inconvenient and painful, but the nurse who put the IV in honestly expected it would be used for its intended purpose.

In all likelihood, your CBC and chemistries didn't show a need for IV something.

That said, the healthcare system in this country is a major fuckup and is sadistic. And yes, getting worse if that's possible.

mrs_p

(3,014 posts)
7. dispicable
Sun Feb 10, 2013, 07:06 AM
Feb 2013

No compassion and no professionalism. I would definitely send a letter to the hospital administration if so incllined.

I've had a ruptured cyst and the pain was worse than childbirth. Thoughts and prayers to your friend.

Habibi

(3,598 posts)
9. I'm so sorry, agg
Sun Feb 10, 2013, 07:24 AM
Feb 2013

I recently had a similar lazy-diagnosis experience that resulted in pretty significant disability. Thankfully I got myself to a good doc and received the care I needed.

There is simply no excuse for that kind of attitude in a hospital. If they can't bring themselves to care for the sick people who come to them for help, do they not care about their reputation at all? Or are they like the old phone company joke: We don't care, we don't have to, we're the phone company!

Sending positive healing vibes to your friend, and gratitude to you.

I think a letter to the editor might be in order, yes? A little negative publicity might light a teeny fire under the hospital administration's ass.

Freddie

(9,265 posts)
11. Suspicious of anyone in severe pain
Sun Feb 10, 2013, 07:31 AM
Feb 2013

Unfortunately when someone presents at the ER in severe pain, many medical professionals automatically suspect that he or she is a drug addict looking for pain meds. This does happen but it's no excuse to treat anyone the way your friend was treated.

Are_grits_groceries

(17,111 posts)
13. I looked less than reputable,
Sun Feb 10, 2013, 07:36 AM
Feb 2013

but I don't care if I had a clown suit on, they should take no chances. In addition, she had insurance, so they weren't going to be stuck with a whole bill if we did boogie.
And they can take care of that pain med problem. If after she is checked, don't give her any.

Response to Freddie (Reply #11)

FarPoint

(12,368 posts)
61. I'm sensing you really are grateful for the successful outcome.
Sun Feb 10, 2013, 01:52 PM
Feb 2013

Sounds like a very stressful and traumatic misadventure.,,,you are a survivor.

hunter

(38,312 posts)
52. Something similar happened to me.
Sun Feb 10, 2013, 12:46 PM
Feb 2013

Many years ago I was by all appearances "tripping out" and ended up in the university urgent care clinic where they treated me just like any other kid having a bad experience with street drugs.

It took them a while to figure out that my vacation from reality was an uncommon side effect of one of my prescriptions. But until then my medical care was less than optimal.

Our society has a strongly judgmental component. In situations of medical triage professionals are tempted to let "deserving vs. undeserving" color their decisions. Those classified as undeserving, even subconsciously, are less likely to get appropriate care.

SemperEadem

(8,053 posts)
21. I'll bet they thought that she was drunk
Sun Feb 10, 2013, 08:21 AM
Feb 2013

that's the way hospitals esteem anyone who comes in without the use of an ambulance.

I once went in with what turned out to be severe vertigo--I'd never had that happen to me ever in life and was scared to death. One of the first things I was asked by the non-plussed medical tech was if I had been drinking. I went totally off on him--he said "I had to ask". I said "DO I SMELL LIKE I HAVE BEEN DRINKING?"

You weren't out of line... they needed to get the brunt of your ire for their laziness and unprofessionalism. Quite frankly, it's too bad you didn't have your cell phone out recording them. Screw the media--that should have gone straight to YouTube.

Separation

(1,975 posts)
23. Tip for the future.
Sun Feb 10, 2013, 08:41 AM
Feb 2013

If you or your friend has insurance, call 911 and have them/you transported by ambulance. Obviously only in serious situations, which this sounded. The speed and amount of care that you receive when entering via ambulance rather than car is rediculous. I hope your friend gets better, my daughter had those cysts thing and they lasered em off.

sorefeet

(1,241 posts)
27. Took my landlord in with his hand
Sun Feb 10, 2013, 09:11 AM
Feb 2013

the size of a football. He had been bitten by a rattle snake. They refused anti venom until they checked his blood for drugs. They said between the knuckles is popular spot for junkies. He is a big over weight farmer. Not even close to a druggie.

cate94

(2,810 posts)
33. You are a good friend
Sun Feb 10, 2013, 09:31 AM
Feb 2013

Thankfully you were there for her. I've had ovarian cysts and they are excruciating. So sorry for her. I hope it turns out to be a non-cancerous situation.

Do you have a good local paper? This might be a great story for them. There is no excuse for the lack of professionalism that you witnessed.

I think you were right to hold your tongue so your friend would get help, but I don't know how you managed it. The cell phone - film - threat was totally brilliant.

spooky3

(34,452 posts)
75. Exactly my thought--and I hope I can be as clear thinking as grits
Sun Feb 10, 2013, 07:00 PM
Feb 2013

If ever in the same situation.

Grits, Thanks for being there and for sharing your story. Take care of yourself.

narnian60

(3,510 posts)
34. As I read your story I kept thinking about my husband
Sun Feb 10, 2013, 09:41 AM
Feb 2013

who has no patience whatsoever when it comes to stupid people. They would have called security on him and then would have taken their anger out on me, the patient.

undeterred

(34,658 posts)
35. Usually bodily emissions gets them to take someone out of the waiting area pretty quickly
Sun Feb 10, 2013, 09:52 AM
Feb 2013

whether its serious or not. Blood, vomit, etc.

Pain, not so much.

 

blueamy66

(6,795 posts)
49. The triage nurse wouldn't let me back with my fiancé....
Sun Feb 10, 2013, 12:31 PM
Feb 2013

She was just going to draw blood then he'd be right out to the waiting room....yeah sure....I waited by the door until I knew that he had vomited blood....then she opened the door and let me go back with him to a bed. She was cold and I got her name. I'm sick of ER workers that have lost their compassion and empathy.

undeterred

(34,658 posts)
50. That's awful.
Sun Feb 10, 2013, 12:43 PM
Feb 2013

I used to have to go to the ER with migraine headaches that were unbearable. I learned to go to small hospital ERs where I would be seen faster and the staff were nicer. But in those days insurance allowed more of a choice.

 

blueamy66

(6,795 posts)
53. Yeah it was awful. I knew what was wrong with him.
Sun Feb 10, 2013, 01:02 PM
Feb 2013

I told her what was wrong with him and his history....she didn't want to hear it.

You're right about smaller hospitals. I won't go back to that one again.

CountAllVotes

(20,870 posts)
67. they are disgusting people I agree!
Sun Feb 10, 2013, 03:32 PM
Feb 2013

I had yet another episode not long ago prior to the one I mention earlier. I ended up at the ER *again* after taking a bad fall.

And ... I had to pee and pee badly having drank a few cups of coffee earlier.

The nurse at the ER was a young man/kid (IMO) and he wanted to put a catheter in me rather than a bed pan! I told him that it was not that difficult of a thing to do, use a bed pan.

I could tell by the look on his face that he was looking for a cheap thrill out of this whole thing. Alas, he backed off and I got the bed pan except he failed to put it under me and piss was all over everything thanks to this fool.

After that I was sent to x-ray and the man there couldn't figure out why everything was all wet.

I was too embarrassed to tell him why everything was all wet.

I should have said, "Everything is all wet because I had to pee and your nurse working in the ER doesn't seem to have mastered the task of using a bed pan."

I left humiliated and no, I won't ever go there again. I really hope I just die the next time such a need emerges. I can't take any more of this crap or this disease. I'm done.

siligut

(12,272 posts)
36. Best wishes for your friend
Sun Feb 10, 2013, 10:07 AM
Feb 2013

Write a level-headed letter to the hospital administrator. Emergency rooms are known for long waits and indifferent staff, but this sounds over-the-top.

Be specific and concise in your complaint and voice your concerns as a consumer.

Also consider going here. http://www.jointcommission.org/report_a_complaint.aspx

siligut

(12,272 posts)
38. Exactly what I had in mind
Sun Feb 10, 2013, 10:16 AM
Feb 2013

Presentation is worth 75%, actual content that could mean repercussions 25% and dependent upon presentation.

 

kestrel91316

(51,666 posts)
60. Complaining to the hospital board won't scare the staff into
Sun Feb 10, 2013, 01:46 PM
Feb 2013

at least ACTING like they care. But a very calm, firm, well-reasoned formal complaint to the medical board (re physicians) and nursing board (re nurses) will.

CountAllVotes

(20,870 posts)
68. you can hope
Sun Feb 10, 2013, 03:34 PM
Feb 2013

I tried, believe me, I tried and I got NOWHERE. I doubt the OP would have had any better luck but it is perhaps worth a try if the OP and the friend care to pursue it. The friend may be too sick to pursue it. They count on this, believe me. Bastards.

 

nadinbrzezinski

(154,021 posts)
41. Different medical culture I guess
Sun Feb 10, 2013, 10:43 AM
Feb 2013

I remember more than once the Private Car, screeching tires and all, coming to the ER. That always led to a full mobilization by MEDTECHS. These ranged from a top to bottom initial survey, including a set of vitals, to whatever was needed. Medical patients moved to gurney or wheelchair, Trauma getting the full extrication they would in the Field, C-Spine and all.

I guess the Mexican Red Cross has a different culture coming from volunteerism. We just were jumpy, some would accuse us of very jumpy. (Some f e American volunteers were in for a culture shock)

I drove my dad with a lower GI bleed to the local university hospital. My mom was not impressed. We flew, emergency mind you, after they let him out, to Cleveland for the treatment needed. It helps when bro is one of their top doctors.

 

Daemonaquila

(1,712 posts)
43. Don't second guess yourself - you were spot on!
Sun Feb 10, 2013, 11:24 AM
Feb 2013

Misjudged? Been out of line? No, no, no. The symptoms you describe could match a variety of potentially fatal problems, as well as much less severe ones. Nobody knows until they check her out appropriately.

I keep saying it over and over - at least 70-80% of my disabled clients are disabled not because of their underlying illness or injury, but because of terrible medical care that exacerbates the condition or allows it to ravage the patient before someone finally gets a clue. You did the right thing. Without someone to advocate for her, what might have happened? She might have been sent home with antacids and pain meds. That's anything but far-fetched. That's been the fate even of a client of mine who was bleeding heavily into an ostomy bag, while shaking with pain and vomiting. Another client with type I diabetes kept being written off as a "noncompliant" (well obviously, since his glucose wasn't in control - it couldn't possibly be the doctors' fault or treating it wrong!) type II diabetic, and was sent home from ER or early from an admission with raging pancreatitis and a galloping infection. I could write stories of medical incompetence all night, so good on you! You did perfectly. Don't ever let the "expertise" of the medical establishment stop you fom saving a friend - if not thir life, per se, at least weeks or months of suffering.

theaocp

(4,237 posts)
44. Your friend is lucky to have you for a friend.
Sun Feb 10, 2013, 11:28 AM
Feb 2013

I'm sure this would've been much worse with Medicare for all.

AndyA

(16,993 posts)
54. Will keep your friend in my prayers
Sun Feb 10, 2013, 01:02 PM
Feb 2013

How lucky she has someone like you to turn to when she needs help, you are a good friend.

Emergency rooms can be so frustrating! Perhaps we expect them to run around like crazy because that's what they do on all the television shows. I know that would not help, and hospital personnel have to maintain their cool in a crisis, but is moving with a sense of urgency such a bad thing?

Seconds count, depending on what's wrong. Without seeing the patient, they have no idea what might be the matter.

Health care in America...

Let us know how your friend is doing. I'll bookmark this thread, if you'll keep it updated or link to a new thread if you start one.

GreenPartyVoter

(72,377 posts)
55. Unbelievable! So much for the Hippocratic oath. :^(
Sun Feb 10, 2013, 01:03 PM
Feb 2013

I hope your friend is doing better and will finally get good treatment for the correct problem!

riverbendviewgal

(4,252 posts)
56. You gave us all an important message
Sun Feb 10, 2013, 01:04 PM
Feb 2013

which is to pay attention to your body's pain.

I cut out some of your story and kept the parts about what your friend was diagnosed with and forwarded to my friends.
and how the doctors' tend to give advice like they did to your friend for over a year


Pay attention to your body. My late husband insisted he had a lump near his belly button and the GP said it was just stress and felt nothing. After the 3rd visit the GP had a CT done. I will never forget the look on the GP's face when he looked at the scan for the FIRST time while we were his office. There WAS a lump on the screen. My husband had Non-Hodgkin's lymphoma it turns out.

There were still screw ups and he got surgery instead of a biopsy. and the chemo and rad were delayed a few months because he had to go a round of doctors first. Finally when his belly started looking like a 9 month old pregnant woman my husband insisted he be sent to the same cancer center our son was going to for a brain tumor. The GP, hematologist and surgeons wanted to start right away after hearing my husband wanted to change physicians but hubby would not consent. He did get to see the head hematologist at the cancer center our son was going to and started chemo the same day he saw the specialist.

We learned the hard way, doctors are not gods.

spooky3

(34,452 posts)
76. +100000000 - and get a colonoscopy if you're
Sun Feb 10, 2013, 07:04 PM
Feb 2013

Supposed to--the preparation is unpleasant but no worse than having a bad stomach flu for a day or so. The procedure itself is nothing because you're knocked out. It saves lives!

 

southernyankeebelle

(11,304 posts)
59. You should not have to put up with that kind of treatment. You can call the
Sun Feb 10, 2013, 01:08 PM
Feb 2013

Patient complaint office. Every hospital has one. I would also write a letter to the editor so it could be posted. Something like about but shorter and to the point. Then send a copy to the chief of the hospital. That will help am sure. You don't have to use your friend's name.

ProfessionalLeftist

(4,982 posts)
71. That's our fucked-up, private, for-profit, inefficient, expensive
Sun Feb 10, 2013, 04:17 PM
Feb 2013

sociopathic "healthcare" system in this bassackwards country.

I wish your friend the best and a quick resolution in spite of it.

nolabear

(41,963 posts)
72. Where are you? I've never had anything like that kind of experience.
Sun Feb 10, 2013, 04:28 PM
Feb 2013

Got a husband with heart issues and a son who is young and tatted and has a problem that makes him retch his guts out about twice a year, always resulting in ER and hospitalization, and I have never had an experience anything like that. Nor have I seen one. I know people sometimes have to wait absurd lengths of time (I have, for a bad but clearly non life threatening issue) but that level of dismissiveness and callousness is outside any experience I've ever had in four major cities.

Where is this place? I want to steer clear.

Blue_In_AK

(46,436 posts)
73. I had a ruptured ovarian cyst one time.
Sun Feb 10, 2013, 04:39 PM
Feb 2013

It hurt like hell. I'm so sorry about your friend. I hope she'll be okay.

glinda

(14,807 posts)
88. Me too. In fact I was misdiagnosed concerning that also back in the 70's.
Mon Feb 11, 2013, 02:01 AM
Feb 2013

It crazy hurts and is dangerous when it bursts. One time during one of the "two" misdiagnosis, they just shot me up with morphine.

 

LiberalEsto

(22,845 posts)
74. Bless you for what you did - you are an amazing friend
Sun Feb 10, 2013, 06:00 PM
Feb 2013

Many years ago, early 1980s, I collapsed in downtown New Brunswick NJ, where I worked, because of unbelievable pain in my lower left abdomen. Just fell down while waking on a sidewalk. Nothing like that had ever happened to me before.

Turned out out be an ovarian cyst. It went away on its own, fortunately.

Warpy

(111,261 posts)
77. 99% of what happens in an ER or any other part of a hospital
Sun Feb 10, 2013, 07:08 PM
Feb 2013

is invisible. Everything seems to move at a glacial pace unless you've worked in one. If you've worked in one, you've wished for roller skates.

Her regular doc is the one who needs a few new orifices reamed out, but even he might have had his hands tied by insurance company bullshit. Her care was substandard.

Warpy

(111,261 posts)
81. We saw a huge increase in hospital acquired infections
Sun Feb 10, 2013, 09:10 PM
Feb 2013

every time the profit-driven CEO (and it was a non profit hospital) got a bug up his ass and cut housekeeping staff.

By the time I left, everybody needed roller skates. That place had gotten brutal.

Junkdrawer

(27,993 posts)
83. As I said on the linked thread, a bonus-mad upper level admin destroyed....
Sun Feb 10, 2013, 09:50 PM
Feb 2013

(no other word suffices) one of the finest transplant programs in the country (if not the world).

Result: He got an $800,000 bonus.

Actual sequence of events:

1.) Shit for brains cuts staff and removes world's finest transplant surgeon from leadership.

2.) Profits temporarily soars due to labor savings

3.) Shit for brains gets $800,000 bonus

4.) Effects of staff cuts come home to roost

5.) Mass exodus of all the best people

6.) I see writing on wall and leave too

7.) Survivability drops to 50%

8.) Patients flee

9.) Program now in deep trouble with regulatory agencies

Ain't short term thinking grand?





Warpy

(111,261 posts)
84. The same thing plus new guidelines
Sun Feb 10, 2013, 09:54 PM
Feb 2013

cost my hospital the heart transplant program although they still do kidneys. How long they'll do them is anyone's guess.

Staff burnout is a massive problem that Mister CEO completely ignores as he rakes in bonus after bonus.

Junkdrawer

(27,993 posts)
86. Wonder how many other once proud American "industries"....
Sun Feb 10, 2013, 10:02 PM
Feb 2013

have followed similar arcs?????

Many I'll wager.

Are_grits_groceries

(17,111 posts)
90. I know that any ER has a lot of things going on that I can't see.
Mon Feb 11, 2013, 03:48 AM
Feb 2013

Even at that though with the symptoms she was presenting, there should have been much quicker care.

Her doctors are the ones who deserve the most blame. If it does turn out to be very serious, it's on their heads. Most people know that catching problems early can be key. They missed that boat.

The ER staff has to answer for that immediate incident.

Lithos

(26,403 posts)
78. Please let us know how this goes
Sun Feb 10, 2013, 07:42 PM
Feb 2013

It sounds like the beginning of a journey and given the bad introduction, not an easy one.

As for the hospital, the amount of care is a reflection of the real charter given by the "chartered" accountants.

L-

REP

(21,691 posts)
82. Because ovarian cysts "don't hurt" is the commonly accepted bullshit
Sun Feb 10, 2013, 09:22 PM
Feb 2013

I arrived in an ER in arrhythmia, thinking my appendix had ruptured. It was an ovarian cyst. Some of the worst pain I've ever been in, and I have chronic kidney stones.

My GYN knows they can and do hurt, so I'm not treated like I'm insane, but the first doc I saw for follow up basically asked while I was wasting his time with my cysts.

Le Taz Hot

(22,271 posts)
91. OK, I know this isn't meant to be funny but,
Mon Feb 11, 2013, 04:18 AM
Feb 2013

"I so wanted to look around and ask them if I was in the Emergency Room or had I wandered into the 'I Don't Give A F***' Room by mistake. I bit my tongue because I needed their help, but I could feel the sparks in my hair starting. "

You so sound like me.

Seriously, though, I've been in those situations in an ER and wondered if somebody died in the waiting room, how many "medical professionals" would step over the body before they noticed it was dead? I can never wrap my head around the complete indifference so many of these people have to pain, suffering, and fear.

Sending good vibes to you and your friend.
LTH

ReverendDeuce

(1,643 posts)
92. I hear these things and I wonder if we have the full story...
Mon Feb 11, 2013, 09:15 AM
Feb 2013

Both my wife and I have had to use the ER at different hospitals in entirely different cities within the last six months.

Mine was for a broken ankle, and her issue turned out to be a non-issue.

So for her, she drove herself to the hospital with chest pains and walked in and immediately was rushed off to a room and was swarmed by medical technicians. Scans, blood work, everything was done quickly and efficiently. It turned out she had some very potent acid reflux from eating something different the night before. Nobody asked for paperwork or insurance information until she was considered "stable."

For me, ankle snapped and we called 911. Amberlamps came and took me to the hospital in the city we were staying in. Rushed into ER, x-rays, and the master orthopedic surgeons descended with their contraptions and pokers. Only once it was deemed that I was able to think straight was I asked for insurance information.

Was your experience not in the United States?

Rider3

(919 posts)
94. My opinion...
Fri Feb 22, 2013, 03:51 PM
Feb 2013

Is that people who work in the medical field have seen so much that they have become immune to others' pain and agony. It's a pretty sad thing.

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