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My response from Whole Foods on my letter to them regarding John Mackey's position.

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GentryDixon Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:15 PM
Original message
My response from Whole Foods on my letter to them regarding John Mackey's position.
To our customers,

As you are aware, John Mackey wrote an Op/Ed piece that was published in the Wall Street Journal earlier this week on health care reform, one of the biggest and most emotional issues facing our country. John’s intent was to express his personal opinions — not those of Whole Food Market team members or our company as a whole. Still, it’s very clear that John’s piece offended some of our customers, other members of the communities we serve and some of our team members as well.

We offer you our sincere apology.

We’d like to clarify a few things that have been misinterpreted:

John’s Op/Ed piece was written in favor of health care reform.
In response to President Obama’s invitation to all Americans to put forward constructive ideas for reforming our health care system, John was asked to write an Op/Ed piece and he gave his personal opinion. John titled the piece “Health Care Reform,” but an editor at the Journal rewrote the headline to call it “Whole Foods Alternative to Obamacare,” which led to antagonistic feelings by many. That was not John’s intention – in fact, John does not mention the President at all in his piece. John has posted the unedited piece to his blog where people can read it as it was intended.

Whole Foods Market has no official position on the issue.
That said, we have attempted to be part of the solution in health care reform for many years by providing innovative health care options to our team members. We believe that our high deductible medical insurance plan coupled with a company-funded HSA is an excellent way to empower team members to make their own health care choices.

John wanted to share our experience with others through his Op/Ed piece.
He believes that the specific ideas he put forward would improve access and cost of health care for more people. Because our plan has held down overall costs (relative to other plans), Whole Foods Market has been able to pay 100 percent of the premiums for our full-time team members — about 89% of our workforce. (Part-timers are eligible for the insurance plan too and pay the premium themselves.) Our team members vote on our plan every three years to make sure they continue to have a voice in our benefits.

Whole Foods Market has a 30-year track record of caring about our customers, team members and communities. From local loan programs to salary caps, from donations to non-profits to funding the Whole Planet Foundation, our innovative programs are created and designed by team members who care about their fellow citizens.

We all know there are many opinions on the health care debate, including inside our own company. As we, as a nation, continue to sort through this together, we are hopeful that both sides can do so in a civil manner that will lead to positive change for all concerned, and we thank you for sharing your opinions with us.



Kind regards,



Customer Communications Team

Whole Foods Market World Headquarters

550 Bowie Street

Austin, Texas 78703



My take:

Usual spin. I will no longer be shopping in the Salt Lake Sugarhouse & 4th South stores, nor the Cary NC store I have in the past.

I miss Wild Oats!





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Eric J in MN Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:20 PM
Response to Original message
1. He's in favor of health care reform, except that his ideas would...
...stop people injured by medical malpractice from suing.

Stop states from regulating insurance.

Only help the poor to get insurance if enough people checked-a-box on their tax forms to chip in.



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C_U_L8R Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:26 PM
Response to Original message
2. That's a whole lotta damage control
it's gonna take a miracle to get the love back.
What a bozo that CEO is... he is totally tonedeaf to his customers.
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orwell Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:28 PM
Response to Original message
3. Whole Foods PR Team burning the midnight extra virgin olive oil...
...Spin-O-Rama.

I'd like to thank Mr. Mackey for leading me on a bit of a treasure hunt for more info on Whole Foods other practices.
I didn't realize how anti-union they were.
I didn't realize how little they buy from the smaller organic farmers.
I didn't realize that Mr. Mackey thinks WalMart is the greatest company on the planet...next to Whole Foods.

As a foodie, I confess that I have shopped at Whole Foods before but was often turned off by the extremely high prices for much of it's products. I generally only bought sale items or items that were unavailable anywhere els. After learning more about their corporate business practices, I think I will avoid them entirely.

I thank you Mr. Mackey for opening my eyes. Enjoy one less customer for A-Whole Foods.

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abumbyanyothername Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:28 PM
Response to Original message
4. Can't have Wild Oats . . . .
Whole Foods found that in markets with Wild Oats, Whole Foods' prices were lower.
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GentryDixon Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:36 PM
Response to Reply #4
7. Yes. What a pity.
After Whole Foods took over from Wild Oats I made numerous complaints about the sanitation of the 4th South store in Salt Lake. They did not seem to care, as nothing was ever done about it. I quit buying any non packaged food at that store quite some time ago.

Disgusting place.
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ProSense Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:29 PM
Response to Original message
5. Right, it was just the headline
Many promoters of health-care reform believe that people have an intrinsic ethical right to health care—to equal access to doctors, medicines and hospitals. While all of us empathize with those who are sick, how can we say that all people have more of an intrinsic right to health care than they have to food or shelter?

Health care is a service that we all need, but just like food and shelter it is best provided through voluntary and mutually beneficial market exchanges. A careful reading of both the Declaration of Independence and the Constitution will not reveal any intrinsic right to health care, food or shelter. That’s because there isn’t any. This “right” has never existed in America

Even in countries like Canada and the U.K., there is no intrinsic right to health care. Rather, citizens in these countries are told by government bureaucrats what health-care treatments they are eligible to receive and when they can receive them. All countries with socialized medicine ration health care by forcing their citizens to wait in lines to receive scarce treatments.

Although Canada has a population smaller than California, 830,000 Canadians are currently waiting to be admitted to a hospital or to get treatment, according to a report last month in Investor’s Business Daily. In England, the waiting list is 1.8 million.

<...>

Rather than increase government spending and control, we need to address the root causes of poor health. This begins with the realization that every American adult is responsible for his or her own health.

link

Mackey is covering his ass because of the backlash.



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abumbyanyothername Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:43 PM
Response to Reply #5
10. All of that is from the original article
It is just stupid and slavish devotion to the God of the unregulated marketplace.

Well unregulated once the government prevents your employees from organizing, or the starving from sacking your store .. . because after all, these are obviously not right to anyone who thinks about it.
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PSzymeczek Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 08:12 PM
Response to Reply #5
15. The right to food, shelter, and health care
is directly related to the unalienable rights to life and the pursuit of happiness.
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Walk away Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:31 PM
Response to Original message
6. Not good enough. He should take out a full page ad in the WSJ....
I will never shop there again and I'll turn their name to mud with my clients. This man has made plenty of money off the enlightened left. He should pay and keep paying until he retracts the entire artical.
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GentryDixon Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:37 PM
Response to Reply #6
8. I agree with you.
Petco has the dog food I once bought at Whole Foods. It is also cheaper.

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myrna minx Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:39 PM
Response to Original message
9. So they're insulting your intelligence, implying that you didn't read the Op/Ed.
Could you provide the email address so I can send them a little note? They have lost my business too.
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Walk away Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:45 PM
Response to Reply #9
11. I just left a mssg on the office line of the Dir. of National Marketing.
I went to the web site and followed the call tree.
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myrna minx Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-15-09 12:53 AM
Response to Reply #11
19. Thanks. I found their email contact form for anyone who is interested.
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GentryDixon Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:49 PM
Response to Reply #9
12. I went to my local store (Sugarhouse, Salt Lake) .
They obviously had a canned response ready.

www.wholefoodsmarket.com
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mrs_p Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 06:55 PM
Response to Original message
13. mixed feelings
i don't want to patronize WF anymore - i didn't realize how anti-union they are. however, i just got a $25 WF gift card for my birthday and as a grad student, i take everything i can get.
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Walk away Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 07:22 PM
Response to Reply #13
14. You should spend it, otherwise you are donating $25 to WF.
Get something nice and drop a jar of organic cornichons in aisle 5 for me!
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tj2001 Donating Member (685 posts) Send PM | Profile | Ignore Fri Aug-14-09 08:17 PM
Response to Original message
16. Why should ANY Democrat give ANY of their hard-earned money to John Mackey
is the question
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SidDithers Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Aug-14-09 08:17 PM
Response to Original message
17. They should have stopped at "We offer you our sincere apology."...
instead of trying to tell us we didn't read what we read.

Sid
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myrna minx Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-15-09 12:51 AM
Response to Original message
18. Here's a link for their "contact us" for anyone who is interested.
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global1 Donating Member (1000+ posts) Send PM | Profile | Ignore Sat Aug-15-09 03:00 AM
Response to Original message
20. Will World Foods Have WSJ Print This Letter For All To See?......
A couple of my RW friends sent me e-mails with Mackey's OpEd from WSJ attached. Now WSJ should print this letter from Mackey - I'd like to see if they e-mail me that too.
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