http://transcripts.cnn.com/TRANSCRIPTS/0809/27/cnnitm.01.html<snip>ROMANS: OK, let's go to the phones quick. Betty in Florida has another real estate question. Hi, Betty.
BETTY, CALLER: Hi, I'm trying to do a loan modification through the bank and they don't want to talk to me. If I go through a lawyer, what the bank is willing to do? Are they going work with me?
VELSHI: This is very interesting. You were talking to me about the other day that we tell people that's what they should do. We say don't ignore your bank, please phone them and have a conversation with them and we have heard that they will work with you on a modification and then you get calls like this.
WILLIS: Let me tell you it is a hard case here. If she misses a payment she's more likely to get help. This is sad, but true. Go to HUD.gov on the Web site, they have an 800 number and they you can get consultants to come in and argue your case.
VELSHI: That's ridiculous.
ROMANS: Won't it hurt your credit?
WILLIS: You don't care about your credit at that point. You're about to lose your house, right?