McDonald's Refuses To Serve Woman With No Hands

[ChoralScholar]

Please Note: I searched for this before I posted it - I'm finding it hard to believe it hasn't been posted here.
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http://cbs2chicago.com/watercooler/watercooler_story_184031037.html



CBS) ROCKFORD, Ill. A genetic syndrome has left Illinois resident Dawn Larson without hands or fully developed arms.

Larson has learned to lead a full life by using her feet. She's even able to drive.

She says she's never had a problem in public until she went through a McDonald's drive-thru in Rockford last fall. Normally, Larson first gives the cashier her debit card to pay for the order and then grabs the food and drink with both feet.

But at McDonald's she said they took her money at one window but wouldn't give her the food at the next window. Larson says she felt degraded.

"I reached my foot out the window to grab the food," says Larson. "She set the food down, raised her hands up really high in the air and slammed them down on the counter. This was like violently."

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http://cbs2chicago.com/watercooler/watercooler_story_184031037.html
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Also here:
http://www.wrex.com/News/index.php?ID=19532

[David__77]

1. Idiots.

I wish people were more considerate. It's like, if people took a moment to think through their responses, a lot of problems could be avoided.

[DemKR]

2. Rock and Roll McDonald's?

[ChoralScholar]

7. Yeah, I saw that.... some McD's have themes

I've seen Rock and Roll, and Airplanes, and Racecars.

[Berry Cool]

20. The one in Cooperstown, NY...well, I think you can guess

what its theme is...

[Mind_your_head]

3. 'Christian Value' Morons.....cheap and worthless just like the CRAP food

that Mickey D's sells......:mad:

[BlueIris]

4. WTF? "'She set the food down, raised her hands up really high in the air and slammed them down..."

"...on the counter. This was like violently.'"

So, the employee wasn't just rude, she had to be extra-rude about it? What. The. Fuck?

Have some people never heard of civilization?

[ChoralScholar]

5. I went to high school with a girl with no arms.

The things she could do with her feet were amazing. And even back then, in our little town, people were more understanding than this.

This is airtight - barring an idiotic representation - she's going to get a fortune from McDonald's.

[HiFructosePronSyrup]

6. there's a weird vibe in fast food restaurants.

It's like they're trained not to think for themselves, just rules, rules, rules. People who think for themselves don't last long. I suppose it's a lot like the military in that regard.

[Mind_your_head]

11. Good point....but 'unacceptable'....

We want the morans "who deny their own brains" AT LEAST on a par with people who don't have all of their limbs/members (although those folks have had MUCH, MUCH more 'soul-searching' to go through).

Robotic- "Mc-bots" suck !!!!!!!!!!!

[HiFructosePronSyrup]

13. Obviously, unacceptable.

Still, I've got more pity for the employees than animosity. Seems they're the ones with the real handicaps.

[Mind_your_head]

16. Too true! n/t

[SeattleGirl]

8. Assholes! How can she reach with something she doesn't have?

What do they do with people who come in who are in wheelchairs? Take them outside and roll them into traffic? :grr:

[Gold Metal Flake]

9. I recall seeing a short film or long news story about a woman with a similar condition.

She drove, shopped, prepared food & cooked and washed dishes with her feet. It was very impressive.

[Mojambo]

12. I can only do two of those things. And I have both arms. n/t

[Mojambo]

10. I wonder what she ordered?

I can barely eat a big mac with both hands without it falling apart.

[Swamp Rat]

14. She wouldn't give her the goddamn FOOD?!?

:wtf:

[MiserableFailure]

15. They only gave her 10 dollars?

Wow nice customer service, McDonald's.

PS- The freepers are making fun of her disability. They're saying stuff like she'll win this case "hands down", that it's "armed robbery", etc. What a bunch of sick fucks.

[SteelPenguin]

29. Yeah, that's when I know I'm on the right side

When the other side openly enjoys mocking disabled people...

Yeah have fun with that assholes.

[Sarah Ibarruri]

17. Most people that work at McDonald's are kids or adults with little education

Besides, if it'd happened to me, my immediate thought would be, "this is a joke somebody is playing on me." People who are different need to explain their situation to others. It's sad that the woman is disabled and it's great that she's so active, however, it's ridiculous for her to expect people to be psychic and know in advance what her situation is. If you look at the picture, it looks like she's got her arms down at her sides. She should have explained to the person at the window that she's disabled and has no fully developed arms.

[murielm99]

18. I agree that she should have said something.

But the McDonald's' people are allegedly trained to work with the public. Surely they see people with disabilities.

If the server saw something out of the ordinary, she should have been trained to smile and say, "May I help you with that," or something polite. Then, the lady would have an opening to explain her situation. Such a conversation might have taken all of thirty seconds.

Yes, disabled people are imposed on in many situations. True, many of us are insensitive. Maybe this worker was just too surprised to know how to act.

My daughter worked at McDonald's when she was in high school. Sometimes, she had to go outside to the drive-thru line to hand a customer their food if there was a delay in filling the order or something unusual about the order.

She said you saw it all in the drive-thru. They had a guy who liked to drive through with no pants on. They always called the cops, but they never caught him. He always drove off before anyone could get his license number.

[ConsAreLiars]

19. Oh Bullshit!

Even in the picture you can see one of the stubs. The worker in the drive through has a much better view into the car. Gotta love you defenders of discrimination. Or so they say.

[Berry Cool]

21. Besides, it's gotta be a real pain to have to explain to people constantly

about your condition. One advantage of white red-tipped canes for blind people is that they don't have to always explain to people that they're blind. At least not face to face. It's just understood.

If I were at a fast-food window and I saw someone in the car trying to grab the bag of food with their feet as I handed it to them, I'd either assume there was a reason or think "Oh well, to each his own!" and go on about my business.

[Sarah Ibarruri]

27. I agree. It's a pain to explain your condition constantly

I have a female relative who is a disabled professional. She finds herself constantly having to explain herself because the disability no doubt affects the way she does her work. She's admitted being angry at having to explain, and angry that she was born with the disability.

I have a male relative that is deaf and also a professional. He goes through bouts of frustration because it is he that has to adapt to the hearing world, rather than the hearing world adapting to him by learning sign language. However, he does understand that teaching sign language to the rest of the country would be unreasonable.

[MadHound]

24. This is a drive in,

Once she pays for her food, you should give it to her, no matter if she is wishing to hold onto it with her hands, feet, or a ten foot tentacle growing out of her ass. It is, at that point, her food and she is under no obligation to explain to you or anybody else why she is wishing to eat her food with her feet. All you are required to do is hand her the food that she has already paid for.

[Sarah Ibarruri]

28. Here's another interesting thing.....

Speaking of all this, today I was having a coffee in the lobby of the building where I work and I saw 4 professionals having coffee as well. When they finished and moved away from the table to go back to their offices, I realized one of them was in a wheelchair and he began pushing the wheelchair along with his hands. The wheels touch the ground where people's shoes have been, and his hands have to, of course, be in constant contact with the dirty wheels in order to propel them along. One of the 4 began to wave hands to all of them because he was leaving the building, and when the gentleman in the wheelchair held his hand up to shake the hand of the man that was leaving, this one just barely tapped the fingers of the disabled man's hands and ran out of the building as if to catch a train. Maybe he didn't fully shake hands because he wanted to avoid dirt from the floor? In any case, nobody has to convince me that it's very, very difficult to be a disabled person.

[mainegreen]

22. Not only does it sound like discrimination, it sounds like flat out theft.

Taking the money and not giving food?
That's theft, right?

[Saphire]

23. How ironic...the young girl at the Mc D's near me has only one arm.

[Forkboy]

25. I can think of someone who should be out of a job.

[Vinca]

26. After McDonalds cuts her a settlement check, she'll be able to

afford a personal chef to cook that crap at home.

[nosmokes]

30. The outrageous part is that the discrimination is systemic. Two

separate shitholes refused to serve her, and at least onemanagement was involved. In other accounts of thi I've read that was at the first one and it was some period of time later before the second incident. Plenty of time for employee education to havw taken place and people have learned how to deal with a situation involving the disabled. Me, I hope this woman ends up with a percentage of every damn big mac sold for the next 50 years. because there is no excuse for one human being to treat another this way. None.

[gulliver]

31. I wouldn't be so quick to judge.

I have enough respect for the disabled to believe they can pull a con job or have testy, unreasonable personalities like anyone else. Skepticism seems warranted. "...She then contacted a lawyer and two months later experienced the same thing at a different Rockford McDonald's." Does that seem likely?

[pookieblue]

32. many years ago...

I worked at McDonalds. We saw it all. I mainly worked the drive-thru. Most times, if I saw something out of the ordianary, it wouldn't bother me. What bothered me, is the customers that gave me crap and took their bad day out on me.

Anyhow, the only thing that really freaked me out, what the guy who drove up the window with a gun laying next to him.


I wonder if managment stepped up and served her food along with the $10.00. It didn't say in the article. in any case, I wonder if the girl lost her job.