To those who called/emailed your telco providers: Any response?

[AllieB]

I spoke to verizon customer service today, and the person hadn't even heard of the NSA scandal. This is why I was targeting Corporate Communications and Public Relations departments, because they are the voice of the company. Have you had any luck with Sprint, BellSouth, AT&T, etc?

[C_U_L8R]

1. No reply yet with RCN

[annabanana]

2. from AT&T:

I got this email this morning:

"Due to the nature of your request, we are unable to respond to your inquiry. To ensure that your inquiry is answered as quickly as possible, it has been forwarded to the Corporate Resolution Group. If you have further inquiries of this nature, you may contact them at [email protected]

Sincerely,

AT&T Online Customer Service"


(nothing from Verizon yet)

[JohnnyRingo]

8. Also forwarded to the NSA, I'm sure

Someone will "get back to you".
Kidding of course, good for you for taking action.

[Missy M]

3. Customer service person hadn't even heard of the NSA....

scandal at Verizon, boy is that scary. Proves many Americans have no idea what's going on.

[AllieB]

4. Bread and Circuses

as long as they're mortgaged and in credit card debt up to their ears, Americans will be placated with material things and not pay attention to their disintegrating civil liberties. Hey, as long as they can buy what they want!

[Missy M]

6. Maybe the only way they will start paying attention....

to their vanishing civil liberties is if Bush tells them what they can and can't buy.

[katinmn]

5. LOL. Get this. I wrote Comcast (not one of the named companies).

No worries. They are sending my phone and Internet data to NASA. :)
-------------------------------------------------------------
Thank you for contacting Comcast XXXX.

Comcast adheres to all the Federal Regulations to provide phone and internet
communications data to the NASA if and when required.

Please be aware that the answers to many of your questions can be found at our
homepage FAQs: http://www.comcast.net/help/faq /
and through our One Click Fixes:
http://www.comcastsupport.com/sdcxuser/asp/autosolution...

However, should you feel you require further assistance for this or another
issue, please respond to this email and provide a detailed description of the
issue that you are facing. If you would prefer to address this issue in a
real-time format you can chat with one of our Online Customer Support
Specialists 24 hour a day, 7 days a week at

http://www.comcastsupport.com/sdcuser/asp/default.asp

You can also install our Support Agent at

http://www.comcastsupport.com/sdcxuser/asp/home.asp

Help us improve our e-mail customer support! Please click here to take a quick
survey. http://www.comcastsupport.com/emailsurvey.asp?caseid=58...

XXX, thank you for choosing Comcast. We appreciate your business.


Sincerely,

Nick P.
Comcast Customer Care Specialist

[Waya]

7. Just called Comcast.....

.....and was told that they have to check into it to see if Comcast gives phone records of their Customers to NSA. Say they will get to me on that when they find out. The guy I spoke to at least knew about the NSA thing....and was wondering about it himself....go figure....

[Avalux]

9. My call to Sprint:

The first person I talked to was a completely clueless rep and hadn't heard the news - she eventually found a supervisor of some sort to help me. He told me Sprint/Nextel has not turned over phone records to the NSA, but he did tell me the FBI "has ways" of getting information if necessary. I tried to get him to elaborate on that by mentioning warrants, and he said the FBI doesn't need warrants, they have "back door channels" they use to get what they need. He wouldn't say anything else. I thanked him and hung up.

Hmmm.

[AllieB]

10. Here are their corp comms people:

SVP Corporate Communications, Bill White, Sprint/Nextel: [phone]

Corporate Communications, Director, Consumer Communications, Sprint/Nextel: Kelly Campana [phone]

Corporate Communications, Director, Public Affairs, Sprint/Nextel: Leigh Horner [phone]


Those are the folks you should call-as I said, they are the outward face of the3 company, and they info goes directly to the top brass.

[Avalux]

11. Thanks!

I'll be calling! :hi:

[AllieB]

12. Let me know how it goes!

:-)