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Sorry about the downtime: We blew a circuit.

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Home » Discuss » Archives » General Discussion: Presidential (Through Nov 2009) Donate to DU
 
Skinner ADMIN Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:44 PM
Original message
Sorry about the downtime: We blew a circuit.
We added a fifth server earlier today in order to better handle the expected traffic spike from today's VP debate. I'm happy to report that the servers were handling the traffic very well. But...

The problem is that our web host blew a circuit. Or, to be exact: The massive spike in traffic to the five DU servers caused our web host to blow a circuit. So we were stuck waiting until the technician showed up to get the power back.

We are hoping to add a sixth server before election day. We will also try to address the blown-circuit issue so this won't happen again.

We apologize for the inconvenience.

David Allen
DU Administrator
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Bicoastal Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:45 PM
Response to Original message
1. For the first time in my adult life, I'm ashamed to belong to DU.
Just kidding, David. We love ya! :thumbsup:
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truthisfreedom Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 04:44 AM
Response to Reply #1
56. Use two circuits, not one power strip. 8^P
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sixmile Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:46 PM
Response to Original message
2. I smell a RW conspiracy
Damn hackers

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Gold Metal Flake Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:46 PM
Response to Original message
3. TWO gerbils on debate days!
Gotta double up on the powah generation.
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grantcart Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:46 PM
Response to Original message
4. Oh what a relief - I thought I broke it.
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Curtland1015 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:46 PM
Response to Original message
5. Now we know what it's like to be a freeper.
:P
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complain jane Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:13 PM
Response to Reply #5
39. LOL
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Dem_4_Life Donating Member (710 posts) Send PM | Profile | Ignore Thu Oct-02-08 10:59 PM
Response to Reply #5
50. LOL
:rofl:
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Bryan Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:47 PM
Response to Original message
6. Glad to know you guys are all over it
I'm sending you a donation next payday to help with that new server. We don't want this happening again on D-Day.
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1corona4u Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:47 PM
Response to Original message
7. I just though it was due to people posting stupid one liners!!
:-)
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Sparkly Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:47 PM
Response to Original message
8. But it's never happened before and it's about you, not us, right?
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Genevieve Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:47 PM
Response to Original message
9. It was sad without you!
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Yavin4 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:47 PM
Response to Original message
10. You Sound Like Scotty from Star Trek
I'm giving her all she's got, captain.


Then, Kirk would say something about the crystals.
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Sal Minella Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:39 PM
Response to Reply #10
42. Right! "She can't take much more, Captain!"
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spanone Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:47 PM
Response to Original message
11. good to be back....i hate it when that happens
i'm sure you do too


:freak: :hi:
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bridgit Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:47 PM
Response to Original message
12. dang circuits anyway...
:rant:
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Doityourself Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:48 PM
Response to Original message
13. Awwwww....but we're back!
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BumRushDaShow Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:49 PM
Response to Original message
14. Wow.
I thought it was all the freeper heads exploding! :rofl:
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Bryan Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:49 PM
Response to Original message
15. Edit: server hiccup
Edited on Thu Oct-02-08 10:02 PM by Bryan
n/t
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cliffordu Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:49 PM
Response to Original message
16. You crazy kids do great work. As a former IT rat I am impressed beyond
belief.

:headbang:
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boppers Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:50 PM
Response to Original message
17. $mf?
$mf is....
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The Backlash Cometh Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:51 PM
Response to Original message
18. We love you boys, anyways, Skinner.
Thanks for giving us a home.
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crispini Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:51 PM
Response to Original message
19. I love you guys. I think it's so much fun we keep growing! nt
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sudopod Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:52 PM
Response to Original message
20. "I can't do that, Dave" -- the Server commenting on the debate. nt
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The Backlash Cometh Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:52 PM
Response to Original message
21. Thanks, Skinner. We know you're doing better than anybody else out there.
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THUNDER HANDS Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:52 PM
Response to Original message
22. you better add another five servers for election day
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DainBramaged Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:54 PM
Response to Reply #22
23. Yup, I could become even more unstable than usual if I couldn't get into DU
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Ilsa Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:55 PM
Response to Original message
24. Ya'll are awesome! nt
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Dinger Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:56 PM
Response to Original message
25. If I Can't Get On On Nov. 4th,
I won't keep trying for over an hour. I'll go elsewhere.
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intheflow Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:57 PM
Response to Original message
26. No worries.
This doesn't happen very often. I remember it during 2004, but this is the first major outage since. I say that's a pretty good track record. :thumbsup:
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Lifelong Protester Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 09:58 PM
Response to Original message
27. Thanks for being on it
I figured this might happen, even so, I can't believe how much I count on you all and this site!

Appreciate your sweating it out for us and getting us up and running
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AspenRose Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:00 PM
Response to Original message
28. So maybe there IS something to that "Mercury Retrograde" thing after all!
;-)
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NightWatcher Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:01 PM
Response to Original message
29. needed: additional fund raiser(s) to buy ten more servers before Nov 4th
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Cha Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:04 PM
Response to Original message
30. Yes, I'd been trying for quite
a while to get in..glad everything is okay now.
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neverforget Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:04 PM
Response to Original message
31. That's okay. We're FIRED UP! BOO YAH!
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Dinger Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:05 PM
Response to Reply #31
32. Not Me. Took The Wind Out Of My Sails, Totally (nt)
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Starry Messenger Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:06 PM
Response to Original message
33. Skinner.
The only thing that hampers my enjoyment of this website is the thought of what a balls-ache it is for you guys to maintain. It must have seemed like a fun idea all those years ago! Oh well, I hope we keep you entertained sometimes at least. Thanks for all your hard work.

Regards, tired ceramics teacher who appreciates all the behind the scenes tap-dancing.
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Skinner ADMIN Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:57 PM
Response to Reply #33
48. Yes, it can be tough sometimes. But most of the time running this site is great.
I love my job.
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Sal Minella Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 08:51 AM
Response to Reply #48
60. Have you had earlier successes answering Employment ads that say "Masochist needed, must be able
to a absorb verbal abuse from thousands of hysterical people simultaneously?"
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Ichingcarpenter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:07 PM
Response to Original message
34. 'We apologize for the inconvenience.'
OK..........sorry for the anger..... but


the excuse this morning when it failed didn't pass the snif taste.
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Yo_Mama_Been_Loggin Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:08 PM
Response to Original message
35. Not to sound like a techno geek but.
Blew a circuit sounds like a power problem. Adding another server won't fix that.

Did you mean to say your servers were overloaded by the amount of traffic?
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Elad ADMIN Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:43 PM
Response to Reply #35
43. Yes, it was a power problem.
Edited on Thu Oct-02-08 10:44 PM by Elad
We added a new server to help alleviate the load. This drew too much power and blew the circuit earlier this afternoon. Our web hosting provider told us that they removed some non-DU related equipment from that circuit, and we didn't experience any problems the rest of the day.

When the traffic spiked tonight, the servers handled it fine. What happened is that they drew more power than the circuit could handle again. When traffic spikes, the hard drives, CPUs and other components work harder, thus requiring more electricity. While we saw the results we wanted in that the servers were not crashing, the circuit apparently was unable to handle the increased load and blew once again. Because it was after business hours, it took longer than normal to get our web hosting provider to get a technician to the NOC to flip the circuit breaker back on.

We expect that our web hosting provider will provide us with enough electricity to support the hardware that we purchase from them, and we will be working with them to make sure that over the next few days changes are made to provide enough power to our servers, including the 6th server we hope to add before election day.

So Skinner is correct that the servers handled the traffic fine, as we hoped they would with the added hardware. The problem is that we were not provided with enough power for 5 servers running at full capacity, which is an issue we are taking up with the web hosting provider.

I hope that clarifies.
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Ichingcarpenter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:49 PM
Response to Reply #43
44. Why the other story line... when it failed today?
I apologize but you said you trip a cord today.


Anyway its over....... so be it.

Forgive me for my anger and I'm over my frustration


BTW...... it seems that mail from a moderator are not saved
when I acknowledge it..... why is that?
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Elad ADMIN Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:52 PM
Response to Reply #44
45. Iching, here is exactly what I said earlier:
We added a new server to our load and the extra power tripped a circuit breaker, causing the site to go offline as power was cut off.

Some equipment was moved off the circuit so hopefully it won't be a problem anymore.


Here is the link:
http://www.democraticunderground.com/discuss/duboard.php?az=show_mesg&forum=132&topic_id=7283136&mesg_id=7283195

That is exactly what Skinner stated, and exactly what I just stated, only in a much more short-winded way. The extra server we purchased drew too much power and blew the circuit. The story has not changed. I have been very kind in ignoring your angry remarks towards me tonight. Please cut it out.
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Ichingcarpenter Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:57 PM
Response to Reply #45
49. Done ...
Sorry..... over it.
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Jersey Devil Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:08 PM
Response to Original message
36. How many times have I told you to stock extra Nooblin?
But NOOOOOO, you wouldn't listen!
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Trajan Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:09 PM
Response to Original message
37. It is a blessing ....
Like when the TV goes on the fritz - You do something else .... hopefully something productive ...
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anneboleyn Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:11 PM
Response to Original message
38. It was horrible waiting for DU to come back up! arrgh.
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CTyankee Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:13 PM
Response to Original message
40. Don't worry about it! You're fine.
Come on, folks, be nice. Stuff happens, ya know?

We love you Skinner. You make this wonderful virtual community live each day and we would be so bereft without it!

Thank you for your terrific website and for our chance to get our many splendored things off our minds!
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mscuedawg Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:14 PM
Response to Original message
41. Sh*t happens...heck, it made us WATCH the debate!!!!
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HeeBGBz Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:54 PM
Response to Original message
46. So did I
Thanks for coming back
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dave29 Donating Member (1000+ posts) Send PM | Profile | Ignore Thu Oct-02-08 10:56 PM
Response to Original message
47. Proof yet again: the surge did not work
.
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Dem_4_Life Donating Member (710 posts) Send PM | Profile | Ignore Thu Oct-02-08 11:01 PM
Response to Original message
51. Thanks for all of your hard work!!!
:applause:
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dgibby Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 01:44 AM
Response to Original message
52. Thanks for the info
On the good side, I was able to clear out my e-mail.

On the bad side, you will be getting a bill from my therapist!:rofl:
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workinclasszero Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 02:16 AM
Response to Original message
53. I wondered what happened
Yikes election night is gonna be a meltdown!
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Bryn Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 02:37 AM
Response to Original message
54. Hey, Skinner
after several tries to access to your website, a blank page came up with this message

"......bridge to nowhere...." I thought someone hacked into my computer!

I am not joking! !!!!!Series!!!!!!
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SeattleGirl Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 04:39 AM
Response to Original message
55. I was mighty frustrated!
But thanks for letting us know what happened, Skinner.

What a pisser that it had to happen when it did!

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PVnRT Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 06:17 AM
Response to Original message
57. I figured EarlG was just downloading a bunch of porn again
:hide:
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SoxFan Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 06:52 AM
Response to Reply #57
58. Don't talk about the leather midgets!
Damn it, we can't tell you people anything!

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Bucky Donating Member (1000+ posts) Send PM | Profile | Ignore Fri Oct-03-08 06:56 AM
Response to Original message
59. Was there some high-pitched whining tone coming over the radio waves that damaged the server?
I can't imagine what could have caused such a phenomenon.
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